Summary
Overview
Work History
Education
Skills
Timeline
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Summer Richardson

Joplin,MO

Summary

Im very motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Restaurant Waitress

Golden Corral
08.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Operated [Type] POS systems to cash out customer checks and complete order transactions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Bartender

Guitar's Rock N' Country Bar
05.2020 - 08.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Resturant Waitress

Kansas Crossing Casion
02.2019 - 05.2020
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.

Assistant Manager

Caseys's General Stores
09.2016 - 02.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Vocational Degree - Hairstyling

City Pointe Beauty Academy
Webb City, MO
05.2015

High School Diploma -

Joplin High School
Joplin, MO
05.2014

Skills

  • Alcoholic Beverage Service
  • Conflict Management
  • Service Quality
  • Customer Experience Management

Timeline

Restaurant Waitress

Golden Corral
08.2021 - Current

Bartender

Guitar's Rock N' Country Bar
05.2020 - 08.2021

Resturant Waitress

Kansas Crossing Casion
02.2019 - 05.2020

Assistant Manager

Caseys's General Stores
09.2016 - 02.2019

Vocational Degree - Hairstyling

City Pointe Beauty Academy

High School Diploma -

Joplin High School

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Summer Richardson