Summer Saffi
Riverside,CA
Summary
I have been working in customer service for over 4 years, with jobs ranging from food services, to customer relations, and volunteer time with my local church in the children's ministry. I am a relatively quick learner and work well with others. Although work is important to me, school has been my priority.
Overview
3
3
years of professional experience
Work History
Receptionist Clerk
Riverside City College
08.2023 - 06.2024
- Kept reception area clean and neat to give visitors positive first impression.
- Worked for the EOPS program which supported the foster, low income, and student parents. I primarily answered and assisted them with applying for the program as well as financial aid.
- Set up and called for reminders for counseling appointment.
- Responded to inquiries from callers seeking information.
- Organized, maintained and updated information in computer databases.
General Merchandise Clerk
Stater Brothers Markets
07.2021 - 05.2023
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Resolved customer complaints and helping customers select merchandise by offering products that fir their specific needs.
- Set up regular and promotional signage throughout sales floor.
Sales Representative
Hollister.Co
04.2021 - 11.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Packaging online and store pick up orders
- Customer Service in fitting rooms, cashiering, and on sales floor
Education
Clinical Psychology
Riverside City College
4800 Magnolia Ave 06.2024
Skills
- Stockroom Maintenance
- Sales Goal Achievement
- Service-oriented mindset
- Teamwork and Collaboration
- Multitasking Abilities
- Effective Communication
- Adaptability
- Product Signage and Labeling
- Front-End Support
- Microsoft Excel
- Creative Solutions
- Customer Needs Assessments
- Loyalty Programs
- Telephone Reception
- Appointment Scheduling
Timeline
Receptionist Clerk
Riverside City College
08.2023 - 06.2024
General Merchandise Clerk
Stater Brothers Markets
07.2021 - 05.2023
Sales Representative
Hollister.Co
04.2021 - 11.2021
Clinical Psychology
Riverside City College
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