Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Santos

Largo,FL

Summary

I am a successful Veterinary Technician/ Kennel tech with significant expertise in large and small . Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Vet Technician Assistant/Head Kennel Technician

Belcher Animal Clinic
08.2023 - Current
  • Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Followed safety protocols for handling animals.
  • Observed animals for signs of distress or illness.
  • Assisted veterinarians with euthanasia of animals.
  • Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
  • Developed strong relationships with clients through clear communication and empathetic understanding of their pet''s needs.

Cashier

Jerimiahs
06.2023 - 08.2023
  • Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
  • Operated and sanitized kitchen and food preparation equipment.
  • Utilized point-of-sale systems proficiently for timely order entry, payment processing, and generating sales reports as required by management staff members.
  • Engaged customers to help create superior food and beverage experience.

Intern

Oakhurst Animal Hospital
11.2022 - 07.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Cashier /Customer Service Representative

CVS
01.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Veterinarian Assisting

Richard O. Jacobson Technical High At Seminole
Seminole, FL
05.2024

Skills

  • Patient restraint
  • Animal Behavior
  • Vaccine administration
  • Animal Grooming
  • Animal Nutrition
  • Relationship Building
  • Dietary recommendations
  • Skin scraping
  • Professionalism and Courtesy
  • Food safety knowledge
  • Cash handling expertise
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Vet Technician Assistant/Head Kennel Technician

Belcher Animal Clinic
08.2023 - Current

Cashier

Jerimiahs
06.2023 - 08.2023

Intern

Oakhurst Animal Hospital
11.2022 - 07.2023

Cashier /Customer Service Representative

CVS
01.2021 - 02.2022

Veterinarian Assisting

Richard O. Jacobson Technical High At Seminole
Summer Santos