Summer Shannahan
El Lago
Summary
Results-driven Sr. Technical Project Manager with extensive experience at Athenahealth, specializing in enterprise IT implementations and information security management. Proficient in Agile methodologies, driving project success through strategic stakeholder engagement and effective change management. Achievements include significant improvements in operational efficiency and compliance within healthcare IT solutions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sr. Technical Project Manager
Athenahealth
Houston
03.2020 - 09.2025
- Managed IT infrastructure projects, enhancing operational efficiency through effective Agile collaboration and SAFe adherence.
- Executed successful data center migrations, ensuring minimal downtime and strict compliance with Information Governance standards.
- Ensured compliance with HIPAA regulations concerning confidential data sharing among healthcare personnel.
- Drove project success with robust documentation strategies, emphasizing performance metrics, and improving overall stakeholder satisfaction.
- Leveraged prescribed change management tools such as impact analyses, enablement plans and readiness assessments to support updates.
- Championed process improvements to enhance project delivery methodologies across the organization.
- Collaborated with vendors for procurement activities related to assigned projects.
- Developed detailed business specifications for new system implementations.
- Facilitated workshops to align project goals with organizational strategy.
- Managed resource allocation to optimize project delivery timelines.
- Monitored internal financial budgets to measure against projections.
Sr. Project Manager
McKesson Specialty Health
Houston
04.2018 - 07.2019
- Led software rollouts for 96 labs, boosting data access and operational efficiency through DevSecOps practices.
- Unified 26 databases into a single source, streamlining data management processes and enhancing Information Governance.
- Led cross-functional teams to implement project plans and timelines.
- Implemented security controls, enhancing data protection across the organization.
- Managed vendor relations, ensuring seamless integration and project success, contributing to overall client satisfaction.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Delivered high level of service to clients to extend relationship and encourage further projects.
Project Manager / Product Manager
Cognetyx
Houston
04.2017 - 12.2017
- Led product roadmap development for privacy tools, boosting market reach and user engagement through strategic planning and Product Line management.
- Managed customer implementations, ensuring seamless integration and operational efficiency, with a focus on client satisfaction.
- Led cross-functional teams to define product vision and strategy.
- Conducted market research to identify customer needs and industry trends.
- Analyzed competitive landscape to inform product positioning and enhancements.
- Worked with engineers to improve user experience and confirm builds meet user specifications.
- Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
Project Manager / Solution Architect
CBI, Inc
Detroit
08.2015 - 01.2017
- Led healthcare privacy and security solution implementations, including Data Loss Prevention (DLP) systems and SIEM managed services.
- Conducted enterprise risk assessments and guided clients through vendor selection and solution architecture.
- Implemented advanced Data Loss Prevention systems, significantly reducing data breach incidents and improving client compliance rates.
Sr. Project Manager
ARGUS Software
Houston
04.2014 - 08.2015
- Directed multi-phase enterprise software implementations, ensuring strategic alignment, risk management, and on-time delivery.
- Streamlined project workflows by implementing agile methodologies, including Kanban, resulting in enhanced team efficiency, and on-schedule project completions.
- Coordinated resource allocation for multiple concurrent projects.
- Facilitated stakeholder meetings to gather requirements and provide updates.
Project Manager / Sr. Business Analyst
MD Anderson Cancer Center
Houston
08.2011 - 04.2014
- Managed enterprise-wide information security and compliance projects, including the deployment of full disk encryption to 40,000 devices, the implementation of Data Loss Prevention solutions, and incident investigations, adhering to Information Governance principles.
- Conducted risk assessments to identify vulnerabilities, enabling targeted strategies that significantly strengthened the overall security posture, and managed competing priorities.
- Managed data breach investigation
Project Manager / Business Analyst
Thomson Reuters
Newtown Square
07.2005 - 04.2009
- Managed enterprise financial software implementations for global, multi-office professional services companies, focusing on performance metrics and client satisfaction.
Implementation Specialist / Project Manager
Real Legal
Denver
10.1999 - 07.2005
- Managed and implemented case management systems for mid to large size law firms, including needs analysis, training, and ongoing maintenance.
- Streamlined case management processes for law firms, significantly improving client communication and case tracking efficiency.
- Oversaw comprehensive training programs for staff on new systems, ensuring a smooth transition and minimizing disruptions.
- Engaged with cross-functional teams to gather requirements and customize solutions, fostering a shared vision for project success.
- Facilitated ongoing support and maintenance for case management systems, promoting user confidence and proficiency.
Education
Bachelor of Arts - Public Relations
Louisiana State University and Agricultural & Mechanical College
Baton Rouge, LASkills
- Enterprise IT implementations
- Healthcare IT solutions
- Information security management
- Agile and Scrum methodologies
- Waterfall project management
- Change management strategies
- Stakeholder engagement techniques
- Interface development
- Integration testing processes
- Risk assessment and mitigation
- Technical project planning
- Budget oversight and management
- CAB leadership and facilitation
- Verbal communication skills
- Written communication skills
- Presentation delivery skills
- JIRA project tracking
- Microsoft Project proficiency
- Smartsheet expertise
Certification
Project Management Professional (PMP), PMI, 1625867
Timeline
Sr. Technical Project Manager
Athenahealth
03.2020 - 09.2025
Sr. Project Manager
McKesson Specialty Health
04.2018 - 07.2019
Project Manager / Product Manager
Cognetyx
04.2017 - 12.2017
Project Manager / Solution Architect
CBI, Inc
08.2015 - 01.2017
Sr. Project Manager
ARGUS Software
04.2014 - 08.2015
Project Manager / Sr. Business Analyst
MD Anderson Cancer Center
08.2011 - 04.2014
Project Manager / Business Analyst
Thomson Reuters
07.2005 - 04.2009
Implementation Specialist / Project Manager
Real Legal
10.1999 - 07.2005
Bachelor of Arts - Public Relations
Louisiana State University and Agricultural & Mechanical College