Hi, I’m
Summer Shoning
Tempe,AZ
Summary
Accomplished entrepreneur with a proven track record at Self Employed Services. Enhancing operational efficiency and customer satisfaction through expert project management and relationship building. Skilled in budget control and staff leadership, achieving significant financial growth. Demonstrated ability to exceed client expectations, ensuring repeat business and referrals.
Overview
10
years of professional experience
Work History
Oddball Auto and Parts
Business Operations Manager
08.2024 - Current
Job overview
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Cosmic Comics and Collectables
Manager
11.2024 - 05.2025
Job overview
- Built and implemented a structured inventory system from the ground up, transforming a disorganized environment into an efficient, trackable workflow that enabled prompt restocking and improved overall product accessibility.
- Designed and implemented a streamlined client communication and tracking system that improved internal coordination, reduced transaction time, and enhanced customer satisfaction—resulting in stronger client loyalty and increased efficiency for recurring sales.
- Played a key role in launching business operations by developing and implementing core structural systems, including inventory management, cleaning protocols, and organizational workflows—laying the groundwork for long-term efficiency and success.
- Fostered a positive, team-driven environment by rallying staff around sales goals and operational excellence, boosting morale, encouraging accountability, and contributing to a more energized and efficient workplace.
New Creation Paint and Finishing
Painting and Finishing/owner
09.2015 - 12.2024
Job overview
- Oversaw full-scope business operations including budgeting, vendor negotiations, customer service, team management, and tax preparation, resulting in increased efficiency and profitability.
- Led startup setup and infrastructure, building back-office systems, managing inventory, training staff, and streamlining processes to support long-term growth.
- Supervised cross-functional teams in painting and construction projects, delegating tasks, maintaining high safety standards, and ensuring on-time, high-quality completion.
- Delivered exceptional client service, fostering repeat business and referrals through personalized consultations, solution-based approaches, and consistent communication.
- Optimized resource management by minimizing waste, reducing costs through supplier contract negotiation, and implementing tools and techniques to enhance productivity on-site.
Spirit Halloween Store
Sales Associate
09.2023 - 11.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Aba Possibilities
RBT
03.2024 - 04.2024
Job overview
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
Education
Sunset High School
06-2001
Skills
- Strategic planning
- Business workflows
- Data analytics
- Business development
- Business planning
- Public speaking
- Customer service
- Active listening
- Data entry
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Cosmic Comics and Collectables
11.2024 - 05.2025
Business Operations Manager
Oddball Auto and Parts
08.2024 - Current
RBT
Aba Possibilities
03.2024 - 04.2024
Sales Associate
Spirit Halloween Store
09.2023 - 11.2024
Painting and Finishing/owner
New Creation Paint and Finishing
09.2015 - 12.2024
Sunset High School
Similar Profiles
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts
Traevon FordTraevon Ford
Customer Service Representative at NAPA Auto Parts - Genuine PartsCustomer Service Representative at NAPA Auto Parts - Genuine Parts
Kaylyn SchonertKaylyn Schonert
Sales Associate at Best BuySales Associate at Best Buy
Kaitlin D. BootheKaitlin D. Boothe
Waitress at The Hoffman HotelWaitress at The Hoffman Hotel