Managed checkout transactions with accuracy and speed.
Cultivated customer relationships by providing attentive and personalized service.
Enhanced customer satisfaction by personalizing service based on individual customer needs.
Monitored stock levels and arranged merchandise displays to ensure optimal product availability.
Coordinated vendor delivery check-ins and verified incoming shipments.
Warehouse Manager/Office Assistant
Furniture Plus
01.2025 - 03.2025
Maintaining store and warehouse inventory records for accurate stock control.
Inspecting incoming inventory orders, documenting damage or missing items, and reporting discrepancies.
Maintaining accurate documentation for all inventory transfers.
Assisted delivery operations to ensure seamless workflow continuity.
Communicated with store teams to support order fulfillment and customer pickups.
Coordinated bill payment activities to facilitate timely account resolution.
Oversaw filing systems to ensure organized records for efficient retrieval.
Assistant Associate Manager
Simply 10
04.2023 - 03.2024
Oversaw store opening and closing procedures to ensure smooth daily operations.
Reconciled register drawers, balanced safe cash, and confirmed correct funds at start and end of shifts.
Ensured customer satisfaction by efficiently managing returns. and exchanges with accuracy.
Executed nightly paperwork and reconciled system totals with cash counts for accurate financial reporting.
Prepared and delivered bank deposits.
Managed incoming freight by checking shipment accuracy and condition. and organized new product displays on sales floor to enhance customer shopping experience.
Warehouse Manager/Office Assistant
Furniture Plus
03.2021 - 02.2023
Monitored store and warehouse inventory levels to support accurate stock control.
Audited incoming inventory orders, documented discrepancies, and communicated issues for resolution.
Recorded all inventory transfers with accuracy to maintain reliable tracking.
Assisted delivery operations by receiving and staging incoming shipments.
Facilitated bill payment activities to ensure accounts remained in good standing.
Oversaw filing processes to ensure records remained easily accessible and current.
Customer Service Representative
Squires Formal Wear
11.2017 - 03.2021
Advised customers on tuxedo and suit style selections and color choices based on fit needs.
Contacted customers to discuss last-minute adjustments and ensure satisfaction.
Contacted each customer individually to provide time for last-minute changes or adjustments.
Handled transaction processing with attention to order details.
Managed accurate data entry for all customer information in computer system.
Parking Lot Attendant
Monroe Regional Airport
07.2017 - 10.2017
Managed customer parking fee collection, ensuring accurate booth transactions and enhancing customer satisfaction.
Recorded overnight vehicle parking for inventory checks, ensuring accurate inventory management in parking lot.