Summary
Overview
Work History
Education
Skills
Timeline
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Summer Smith

Los Angeles,CA

Summary

Customer-oriented Store Manager offering over 14 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

14
14
years of professional experience

Work History

Store Manager

GameStop
Los Angeles , CA
12.2022 - Current
  • Monitored employee performance and identified performance gaps for corrective action.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Vendor Management Specialist

Global Pet Foods
Los Angeles, CA
12.2018 - 11.2022
  • Filed and maintained vendor records in accordance with established guidelines.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Coached team on company policies, procedures and best practices to enhance operational efficiency and employee productivity.

Store Manager

Coffee Bean & Tea Leaf
Beverly Hills, CA
06.2010 - 08.2018
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Education

Associate of Arts - Fine And Studio Arts Management

Santa Monica College
Santa Monica, CA
05-2012

Skills

  • Risk Management
  • Loss Prevention
  • Employee Training
  • Store Merchandising
  • Team Development
  • Customer Service Management

Timeline

Store Manager

GameStop
12.2022 - Current

Vendor Management Specialist

Global Pet Foods
12.2018 - 11.2022

Store Manager

Coffee Bean & Tea Leaf
06.2010 - 08.2018

Associate of Arts - Fine And Studio Arts Management

Santa Monica College

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Summer Smith