Summer Sweet
Warrenton
Summary
Dedicated team member with a proven track record in guest relations, efficiency, and money management. Committed to enhancing customer satisfaction and streamlining service operations.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
Warrenton, VA
05.2025 - Current
- This is where I work over the summers.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Streamlined order taking process by utilizing point-of-sale systems effectively, leading to faster order processing times.
Front of House Team Member
Chick-fil-A
Cedarville, OH
08.2024 - Current
- This is where I work during the school year.
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Server
Ellie's Place
Warrenton, VA
06.2022 - 08.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed order accuracy and timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline service operations and minimize delays.
- Trained new servers on menu items and company protocols for efficient service delivery.
Education
Bachelor of Arts - Integrated Mathematics
Cedarville University
Cedarville, OH12-2028
Skills
- Cleanliness
- Money handling
- Guest relations
- Team collaboration
- Social perceptiveness
- Complaint handling
- Phone etiquette
- Professional appearance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front of House Team Member
Chick-fil-A
05.2025 - Current
Front of House Team Member
Chick-fil-A
08.2024 - Current
Server
Ellie's Place
06.2022 - 08.2025
Bachelor of Arts - Integrated Mathematics
Cedarville University