Summer Walters

• Contact debtors to negotiate payment plans
• Track and prioritize overdue accounts
• Research debtors, including finding new contact information
• Handle customer questions and complaints
• Investigate discrepancies in accounts
• Ensure payments are collected
• Follow legal guidelines

• Prepare registers for opening and closing

• Maintain front end cash levels

• Ensure all EAS systems are functioning

• Oversee purchase, return, and exchange transactions

• Contribute customer service information and recommendations to strategic plans

• Recruit, select, train, and coach employees

• Manage staff, including assigning registers and coordinating breaks

• Answer questions, resolve problems, and provide information

• Handle customer and associate concerns

• Provide guidance and support to customers

• Ensure safe work processes and emergency procedures are followed

◦ Processing sales transactions using POS systems

◦ Calculating change accurately

◦ Balancing cash drawers and performing daily cash reconciliation

◦ Handling returns and exchanges

◦ Providing customer assistance and answering questions about products or store policies

◦ Maintaining a clean and organized checkout area

•Greeting customers, providing friendly and helpful interactions, resolving basic customer issues