Summer Walton
Lakewood,CO
Summary
Proactive Head Clerk and Electronics Associate with extensive experience in customer service, staff development, and budget management. Expert at resolving customer inquiries, managing cash handling procedures, and providing knowledgeable assistance for electronics purchases. Demonstrates strong problem-solving skills and dedication to maintaining a clean, organized sales floor.
Overview
6
6
years of professional experience
Work History
Head Clerk
Safeway
05.2019 - 07.2024
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
- Monitored store budget closely, making strategic decisions to reduce overhead costs while maintaining quality standards.
- Resolved customer complaints effectively, promoting a positive shopping experience for all guests.
- Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
Electronics Associate
Walmart
02.2018 - 02.2019
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Lakewood High School
06.2014
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Staff Training and Development
- Payroll
- Employee training
Timeline
Head Clerk
Safeway
05.2019 - 07.2024
Electronics Associate
Walmart
02.2018 - 02.2019
Lakewood High School