Summer Ward
Rover,AR
Summary
Skilled in classroom management and money handling, I excelled at Friendship Community Care by fostering strong relationships and enhancing student engagement. At Bank OZK, I improved customer satisfaction through meticulous transaction processing and professionalism. My ability to maintain composure under pressure and develop customer relationships stands out, showcasing my critical thinking and customer service skills.
Overview
12
12
years of professional experience
Work History
Teacher Aid
Friendship Community Care
12.2019 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s journey.
Bank Teller
Bank OZK
02.2016 - 07.2019
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Waitress
Fowler's Cafe
10.2014 - 02.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Teller / CSR
Chambers Bank
06.2012 - 08.2014
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
High School Diploma -
Plainview Rover High School
Plainview, AR05-2010
No Degree - Business Administration And Management
Arkansas Tech University
Russellville, ARSkills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Professionalism and Courtesy
- Money Handling
- Data Entry Efficiency
- Listening and Comprehension
- Transaction Processing
- Customer relationship development
- Cash counting
- Deposit and withdrawal management
Timeline
Teacher Aid
Friendship Community Care
12.2019 - Current
Bank Teller
Bank OZK
02.2016 - 07.2019
Waitress
Fowler's Cafe
10.2014 - 02.2016
Teller / CSR
Chambers Bank
06.2012 - 08.2014
High School Diploma -
Plainview Rover High School
No Degree - Business Administration And Management
Arkansas Tech University
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