Summer Winters
New Lenox,IL
Summary
Certified Nursing Assistant with experience in direct patient care and a growing focus on population health management. Known for strong communication skills, compassionate bedside manner, and the ability to support patients in high-volume healthcare environments. Brings additional experience in coordinating care needs, supporting diverse patient populations, and recognizing trends that impact health outcomes. Skilled in assisting with mobility, personal hygiene, and daily living activities while promoting patient dignity and comfort.
Adept at time management, teamwork, and communication with interdisciplinary teams to improve quality of care. Committed to enhancing patient wellness through both individualized care and broader population health strategies.
Overview
7
7
years of professional experience
Work History
Population Management, Medical Assistant
Primary care Joliet
07.2021 - Current
- Assisted in patient intake and registration processes.
- Managed electronic health records for accurate patient documentation.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Sanitized, restocked, and organized exam rooms and medical equipment
- Obtained client medical history, medication information, symptoms, and allergies
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Performed medical records management, including filing, organizing and scanning documents
- Managed hospital admissions and tracked emergency room activity to ensure timely patient care.
- Documented vital signs and health history for patients in clinic and hospital environments
- Called and faxed pharmacies to submit prescriptions and refills
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they are depleted
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Certified Nursing Assistant
Morris Hospital
03.2020 - 07.2021
- Monitored and recorded patient vitals including temperature, blood pressure, and blood sugar levels to ensure timely interventions
- Enhanced patient care quality by accurately tracking vital signs, fluid intake, and output
- Provided high quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
- Assisted patients with daily living activities to promote comfort and enhance overall well-being
- Assisted nurses with wound care procedures, and ensured that proper healing processes were followed
- Reduced fall incidents by implementing safety measures such as bed alarms and proper positioning techniques
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Maintained a clean safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
Certified Nursing Assistant
The Cottages of New Lenox
09.2019 - 03.2020
- Volunteered for extra shifts and overtime, ensuring adequate staffing and effective floor coverage during peak hours
- Supported patients' oral and personal hygiene through assistance with shaving, bathing, and teeth brushing, enhancing their comfort and dignity
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses
- Conducted regular rounds to monitor patient’s physical and mental status throughout shifts
- Built rapport with patients and families, providing emotional support during difficult times
- Worked with nursing staff to develop personalized care plans that addressed each patient's unique needs and preferences
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
Education
High School Diploma -
Coal City Highschool
Certified Nursing Assistant -
Joliet Junior College
Skills
Population management
- Communication
- Organization
- Team work and Reliability
- Direct patient care
- Patient scheduling
- Medical terminology
- HIPAA compliance
- EMR / EHR
- Word/Excel/Powerpoint
- Problem solving
- Time management
- Customer service
- Customer satisfaction
Timeline
Population Management, Medical Assistant
Primary care Joliet
07.2021 - Current
Certified Nursing Assistant
Morris Hospital
03.2020 - 07.2021
Certified Nursing Assistant
The Cottages of New Lenox
09.2019 - 03.2020
High School Diploma -
Coal City Highschool
Certified Nursing Assistant -
Joliet Junior College