Summer Wise
Denver,CO
Summary
A hardworking and reliable employee with extensive background operating cash registers, diligent problem solving abilities, and providing excellent & intimate customer service for over 4+ years. Highly organized, proactive and punctual, while working well within team settings. I am dedicated to providing top tier customer service while building a connection with those around me, as we are only as strong as we are united. Im a dependable team member whom contributes to smooth front or back end operations to handle any and all customer needs while also complying with company policies.
Overview
5
5
years of professional experience
Work History
Security Officer
Covenant
Denver, CO
11.2025 - Current
- Monitored premises to ensure safety and compliance with security procedures.
- Conducted regular patrols to detect suspicious activities and prevent incidents.
- Responded promptly to alarms and emergencies, coordinating with law enforcement as necessary.
- Trained new security personnel on protocols and emergency response procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Wheelchair Assistant
Prospect/Unifi
Denver, CO
06.2024 - 10.2025
- Assisted individuals with mobility challenges, ensuring safe and efficient transportation.
- Collaborated with management and company leaders to streamline patient movement processes.
- Implemented best practices for wheelchair handling, enhancing user comfort and safety.
- Trained new team members on proper wheelchair assistance techniques and protocols.
- Developed strategies to optimize workflow during peak service hours, enhancing response times.
- Monitored equipment condition, reporting maintenance needs to ensure operational readiness.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Demonstrated strong communication skills while interacting with patients, visitors, and colleagues in a fast-paced environment.
- Attended mandatory training sessions to stay updated on best practices for assisting patients with varying physical abilities or disabilities.
- Promoted a positive atmosphere through friendly interactions and genuine concern for patient comfort during transportations.
Cashier
Living Color Beauty Supply
Denver, CO
07.2021 - 12.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with product when needed
- Pleasantly engaging with the customers while helping them fine what they need.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted customers with product selections and provided knowledgeable recommendations.
Cashier
Walmart
Denver, CO
12.2020 - 04.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change for the customers.
- Stocked shelves with merchandise when needed.
- Answered customer questions/concerns regarding store policies and procedures.
- Worked closely with front-end staff to assist customers.
- Answered customer questions and provided store information.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2022
Skills
- Building personal connections while producing excellent customer service
- Written/verbal communication and listening
- Complex and speedy conflict resolution
- Guest inquiries
- Providing diversity and creativity
- Incident reporting
- Security guard license
- Detail-oriented
- Threat assessment
- Active listening
Timeline
Security Officer
Covenant
11.2025 - Current
Wheelchair Assistant
Prospect/Unifi
06.2024 - 10.2025
Cashier
Living Color Beauty Supply
07.2021 - 12.2024
Cashier
Walmart
12.2020 - 04.2021
High School Diploma -
Thomas Jefferson High School
Education and Training
other