Dynamic and detail-oriented professional with experience at Amazon, excelling in order fulfillment and inventory management. Proven ability to enhance efficiency through effective problem-solving and teamwork. Skilled in packaging, labeling, and operating warehouse equipment, ensuring safety and accuracy in all processes. Committed to maintaining high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
05.2025 - Current
Managed operation of warehouse equipment to optimize inventory movement and organization.
Assisted in receiving, processing, and stocking incoming shipments.
Maintained cleanliness and safety standards throughout the work area.
Collaborated with team members to fulfill daily order fulfillment goals.
Conducted quality checks on products to ensure accuracy and condition.
Utilized handheld scanners for inventory tracking and management processes.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 20 pounds.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Medical Receptionist
Services by Southern Medical Group - Heart Failure Clinic
07.2023 - 12.2025
Managed patient check-in and appointment scheduling to optimize clinic workflow.
Assisted in maintaining accurate patient records using electronic health record systems.
Coordinated communication between patients and medical staff to enhance service delivery.
Handled insurance verification processes to ensure coverage for necessary treatments.
Supported billing processes by collecting co-pays and processing payments accurately.
Resolved patient inquiries and concerns promptly to improve overall satisfaction rates.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Maintained current and accurate medical records for patients.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Apparel Associate
Walmart
09.2024 - 12.2024
Managed operation of warehouse equipment to optimize inventory movement and organization.
Assisted in receiving, processing, and stocking incoming shipments.
Maintained cleanliness and safety standards throughout the work area.
Collaborated with team members to fulfill daily order fulfillment goals.
Conducted quality checks on products to ensure accuracy and condition.
Utilized handheld scanners for inventory tracking and management processes.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 20 pounds.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
High School Diploma -
Famu DRS
Tallahassee, FL
Skills
Packaging and labeling
Timeline
Warehouse Worker
Amazon
05.2025 - Current
Apparel Associate
Walmart
09.2024 - 12.2024
Medical Receptionist
Services by Southern Medical Group - Heart Failure Clinic