Summary
Overview
Work History
Education
Skills
Selected Leadership Contributions
Timeline
Generic

Summer S. Crawford

Summary

Experienced leader with a track record of success in boosting performance and inspiring teams through people-focused training and development. Strong in strategic planning, team building, revenue & growth planning, and culture development.

Overview

18
18
years of professional experience

Work History

Warehouse Receiver

Costco Wholesale Corp
08.2022 - Current
  • Unload pallets and deliveries and organized products in warehouse.
  • Compare shipping orders and invoices against contents received to verify accuracy.
  • Conduct research to address shipping errors and packaging mistakes.

Retail Store Manager

Hot Topic
08.2019 - 07.2022
  • Managed store organization, maintenance and purchasing functions.
  • Achieved 20% sales growth during 2020 pandemic.
  • 27% increase in traffic in first 6 months & 83% increase in traffic in first year through strategic social media marketing and unique store events.

Store Manager of Operations

GameStop
01.2018 - 07.2019
  • Managed inventory control, cash control and store opening and closing procedures.
  • Provided strategic direction for communication practices throughout the district and region.
  • Utilized customer trends to better partner with vendor representatives (e.g. Sony, Microsoft, and Nintendo) to increase overall new product sales by approximately 10% year over year.

Operations Store Manager

Wal-Mart Supercenter
06.2014 - 12.2017
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Senior Director of Sales & Program

Alive International Preschool & Tobishima Academy
03.2005 - 05.2014
  • Managed and ran four (4) privately owned, for-profit afterschool branches.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Developed curricula, programs, and budgets.
  • Worked diligently to resolve complaints, promoting loyalty and enhancing operations.

Education

Masters of Arts (MA) -

University of Southern California
Los Angeles, CA

Bachelors of Arts (BA) -

Vanderbilt University
Nashville, TN

Skills

  • Strategic Planning & Execution
  • Culture Development & Refinement
  • Vendor Relations & Negotiations
  • Team Building & Motivational
  • Locally & Globally Minded
  • Recruiting

Selected Leadership Contributions

While leading at Hot Topic:

  • 3rd top ranking store in Southeast Region for sales growth.
  • Doubled sales within first year of managing store.


While leading at GameStop:

  • Elevated location to be the only Prestige Status store in the district.
  • Developed teams throughout the district, resulting in increased traffic and sales growth.


While leading at Wal-Mart

  • Managed a >$64M retail facility to a 6.7% sales increase and a $400K (-1.42%) inventory shrink decrease through sound operational strategies.
  • Reduced absenteeism and turnover through sound strategies to better teach and grow the passions of our associates.

Timeline

Warehouse Receiver

Costco Wholesale Corp
08.2022 - Current

Retail Store Manager

Hot Topic
08.2019 - 07.2022

Store Manager of Operations

GameStop
01.2018 - 07.2019

Operations Store Manager

Wal-Mart Supercenter
06.2014 - 12.2017

Senior Director of Sales & Program

Alive International Preschool & Tobishima Academy
03.2005 - 05.2014

Masters of Arts (MA) -

University of Southern California

Bachelors of Arts (BA) -

Vanderbilt University

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Summer S. Crawford