Sun Wong
Santa Ana,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level part assembly position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Line Leader
Robinson Pharma
01.2024 - 05.2024
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Adjusted machines to increase productivity for runs.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Collaborated with other departments to optimize production workflows.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Improved product quality with thorough inspections and adherence to established standards.
Nail Technician
Mi Nails
10.2022 - 11.2023
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Executed pedicures and manicures using professional quality products and tools.
Nail Technician
Nina Nails
07.2022 - 10.2022
- Established strong client relationships through exceptional customer service and communication skills.
- Executed pedicures and manicures using professional quality products and tools.
- Performed detailed trimming, filing and other nail services.
- Followed proper safety and sanitation guidelines while performing nail services.
- Prepared nail beds and cuticles, shaped nails and applied polish.
Wait Staff Member
Casa Sensei
08.2020 - 02.2021
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Processed orders and sent to kitchen employees for preparation.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Manager
Dragon Gourmet Buffet
04.2019 - 07.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Ahoskie High
Ahoskie, NC 05.2001 -
Skills
[Language] Fluency
undefinedTimeline
Line Leader
Robinson Pharma
01.2024 - 05.2024
Nail Technician
Mi Nails
10.2022 - 11.2023
Nail Technician
Nina Nails
07.2022 - 10.2022
Wait Staff Member
Casa Sensei
08.2020 - 02.2021
Manager
Dragon Gourmet Buffet
04.2019 - 07.2020
High School Diploma -
Ahoskie High
05.2001 -
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