Summary
Overview
Work History
Education
Skills
Timeline
ADDITIONAL QUALIFICATIONS
Generic

SUNDAY D. ATKINSON

Akron

Summary

Detail-oriented administrative professional with over 20 years of experience supporting high-volume operations, documentation processing, client communication, and compliance-based workflows. Proven ability to manage confidential information, prepare accurate records, and coordinate with multiple stakeholders including staff, clients, and external agencies. Highly skilled in multitasking, meeting deadlines, and maintaining organization in fast-paced environments. Strong background in structured documentation, data entry, and customer-facing support with a commitment to accuracy, efficiency, and public service.

Overview

20
20
years of professional experience

Work History

Sales Associate (Compliance & Documentation Role)

Range USA
Akron, OH
06.2020 - Current
  • Review, verify, and process detailed documentation in compliance with federal regulations
  • Maintain and organize confidential records and transaction files
  • Identify discrepancies and resolve issues prior to final processing
  • Communicate effectively with customers and team members regarding requirements and documentation
  • Ensure accurate recordkeeping and adherence to strict procedural guidelines

Front Desk Agent

Hilton Garden Inn
Akron, OH
08.2019 - Current
  • Manage high-volume phone calls and in-person inquiries while maintaining professionalism
  • Handle sensitive guest information and maintain strict confidentiality
  • Coordinate daily administrative tasks including reservations, documentation, and customer requests
  • Resolve issues efficiently while managing multiple priorities
  • Maintain organized records and ensure accuracy in data entry systems

Program Specialist

Akron Public Schools
Akron, OH
05.2013 - 08.2019
  • Created and maintained case files for program participants, ensuring accurate documentation
  • Conducted intake interviews and collected required documentation for eligibility
  • Prepared reports, correspondence, and records for compliance and administrative review
  • Communicated with families, staff, and external agencies regarding case status
  • Managed multiple cases simultaneously while meeting strict deadlines

Career Specialist

J.O.G. Our Way
Akron, OH
08.2006 - 07.2012
  • Maintained detailed case files and documentation for participants
  • Conducted structured interviews and gathered required information
  • Prepared reports, tracked participant progress, and ensured compliance
  • Coordinated communication between participants, staff, and external partners
  • Supported administrative operations in a fast-paced, deadline-driven environment

Education

Bachelor of Business - Human Resource Management

University of Akron
Akron, OH

Associate of Business Administration - undefined

Sullivan University
Louisville, KY

Skills

  • Administrative Support & Office Operations
  • Legal & Confidential Document Handling
  • Data Entry & Case File Management
  • Document Preparation & Correspondence
  • Customer Service & Public Interaction
  • Multitasking & Deadline Management
  • Records Management & Organization
  • Communication (Written & Verbal)
  • Microsoft Office & Data Systems

Timeline

Sales Associate (Compliance & Documentation Role)

Range USA
06.2020 - Current

Front Desk Agent

Hilton Garden Inn
08.2019 - Current

Program Specialist

Akron Public Schools
05.2013 - 08.2019

Career Specialist

J.O.G. Our Way
08.2006 - 07.2012

Associate of Business Administration - undefined

Sullivan University

Bachelor of Business - Human Resource Management

University of Akron

ADDITIONAL QUALIFICATIONS

  • Over 3+ years administrative/secretarial experience
  • Extensive experience working with diverse populations
  • Strong organizational and multitasking abilities
  • Proven ability to maintain confidentiality and handle sensitive information
  • Experience working in structured, compliance-driven environments