Summary
Overview
Work History
Education
Skills
Personal Information
Applicationexperience
Timeline
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Sundereswaran Nagappan

Dallas,Texas

Summary

Seasoned Test Lead with a proven track record at NTT DATA, specializing in end-to-end HRP implementation and claims optimization. Expert in seamless system integration and provider data management, demonstrating leadership and strategic planning skills. Achieved significant enhancements in testing processes and data migration accuracy, showcasing a blend of technical proficiency and team coordination.

Overview

18
18
years of professional experience

Work History

Test Lead

NTT DATA – Ucare Health Insurance
07.2022 - 01.2023
  • Comprehended test requirements and efficiently developed test scenarios, test cases, and test data to ensure comprehensive coverage
  • Created and maintained test artifacts repository using Azure DevOps Test Management tool for streamlined tracking and reporting
  • Developed data mappings between MultiPlan and HealthRules, ensuring seamless data integration
  • Managed the setup of MultiPlan provider records in HealthRules, including creation of Tax ID, supplier, supplier location, and practitioner details
  • Configured Provider Contracts within the HealthRules application, ensuring accurate setup and functionality
  • Developed Proof of Concept (POC) for factor and budget configurations for the Community First Services and Supports (CFSS) healthcare program
  • Set up trial questions in the HealthRules application to support the Transparency in Coverage program
  • Conducted extensive testing of COB, authorization, HCC global, and benefit changes as part of ongoing system enhancements

Test Lead

NTT DATA – Avmed Health Insurance
10.2018 - 06.2022
  • Led end-to-end testing of HRP implementation for a health insurance client, ensuring smooth system integration and functionality
  • Conducted comprehensive testing of 2,500+ provider contracts, including Physician, Facility, and Ancillary contracts
  • Managed the setup of provider data in the HRP system, including demographic details, locations, networks, and supplier contract attachments
  • Led data migration testing, overseeing the successful transfer of provider data from Amisys to HRP
  • Conducted end-to-end testing for HIPAA and HL7 validations, including EDI transactions (834, 835, 837 P&I, etc.)
  • Collaborated on Amisys to HealthRules migration, ensuring seamless transitions and validating provider agreements and fee schedules
  • Cleared claims backlog by identifying root causes and providing timely fixes
  • Designed and implemented UAT test cases and plans, ensuring alignment with project requirements
  • Extensively tested web application functionalities using SOAP UI and POSTMAN tools
  • Managed and executed test cycles across Waterfall and Agile projects, delivering accurate reporting on defect tracking and resolution
  • Created comprehensive test documentation, including Software Test Plans, Test Cases, and Defect Reports

Test Lead

NTT DATA – Connect Your Care(CYC)
10.2017 - 07.2018
  • Analyzed requirements, strategized test plans, estimated efforts, and reviewed test cycles for efficient execution
  • Coordinated with external vendors to establish web services testing workflows
  • Managed onsite-offshore coordination for seamless collaboration and communication
  • Led test plan review sessions with business teams to ensure alignment and clarity
  • Mentored new team members and led Knowledge Management initiatives
  • Provided daily, weekly, and monthly test status reports to stakeholders
  • Automated test cases using SOAP UI for efficient and repeatable testing
  • Executed test cases in Qualify and prepared necessary test data
  • Conducted database testing using PgAdmin for data validation and integrity checks
  • Logged defects and tracked issues using JIRA
  • Created feature files in Cucumber using Gherkin format (Given, When, Then) for behavior-driven development (BDD)

Test Lead

NTT DATA – Security Benefits(Se2)- Annuity Insurance
08.2016 - 09.2017
  • The goal of this project is to implement changes to applications used for creating and issuing annuity policies, in alignment with new Department of Labor regulations
  • Key tools impacted include LifeCad (policy creation), MCS (agent commission validation), Brokercomm (file transfer), customer correspondence, and imaging tools
  • Set expectations for system, UAT, and FTEV testing, ensuring clear communication and goals
  • Handle and track defects effectively, ensuring proper resolution
  • Develop test strategies and detailed test plans, ensuring comprehensive coverage
  • Design test scenarios and test cases based on requirements, including functional, non-functional, and performance testing
  • Execute test cases in Qualify, ensuring accurate test execution and reporting
  • Log defects and track issues using JIRA for effective issue resolution
  • Prepare and present status reports to management, highlighting progress and risks
  • Collaborate with business users to conduct User Acceptance Testing (UAT) to ensure alignment with business requirements

Test Lead

NTT DATA – State Farm(Auto Insurance)
10.2012 - 06.2016
  • Establish a process for logging, categorizing, prioritizing, and tracking defects
  • Ensure timely communication and resolution of defects through the lifecycle using tools like TRAC
  • Achieve 100% coverage by mapping requirements to test cases for traceability
  • Create comprehensive Test Strategy and Test Plan documents outlining scope, approach, risks, and resources
  • Work closely with the BA to collect and understand requirements
  • Consult with the TA for component-level understanding and technical details
  • Develop test scenarios and cases for functional, non-functional, and performance testing
  • Automate test cases using tools like SOAP UI
  • Use tools like TestLink for manual and automated test case execution
  • Prepare comprehensive and reusable test data to validate all scenarios
  • Execute test cases in TestLink, ensuring proper documentation of results
  • Performance testing using Load Runner
  • Log defects in TRAC with detailed information for troubleshooting
  • Retest and close defects after fixes are verified
  • Work with offshore teams to ensure deliverables are aligned with expectations
  • Provide regular updates to the Test Manager and Program Test Manager on testing progress
  • Demonstrate automation and performance scripts to stakeholders for approval
  • Review and approve work order deliverables
  • Update and track deliverables in Lotus Notes
  • Prepare and share detailed status reports with management

Software Engineer

Ascendum system
05.2006 - 10.2007
  • Using the Board Viewer tool to generate the xml content for the identified social websites and blogs
  • Constructing X-Path queries to extract data from the xml files
  • Implementing BV wrapper, CGM wrapper and PM wrapper
  • Liasing with the data load team to ensure that the xml files are delivered at the identified timelines
  • Co-ordinating with the clients at onsite to identify the web urls to be used in data generation
  • Involved in requirement gathering meeting with the PM wrapper team to identify the functional specs for the new PM wrapper tool
  • Monitor the server processes – screamers, collectors and analyzers – at regular intervals
  • Recover failed processes and slowly running processes

Data processing executive

Volen Software Services
05.2005 - 04.2006
  • Analyzing and reviewing the insurance policies to make sure all the required information’s are entered correctly

Education

Master of Computer Applications -

Bharathidasan University

Bachelor of Science - Computer Science

Manonmaniam Sundaranar University

Skills

  • Claims streamlining and optimization
  • Led end-to-end testing of HRP implementation for a health insurance client, ensuring smooth system integration and functionality
  • Conducted comprehensive testing of 2,500 provider contracts, including Physician, Facility, and Ancillary contracts
  • Managed the setup of provider data in the HRP system, including demographic details, locations, networks, and supplier contract attachments
  • Led data migration testing, overseeing the successful transfer of provider data from Amisys to HRP

Personal Information

Title: Test Lead

Applicationexperience

HP QTP, QC, LoadRunner, SOAP UI, POSTMAN, Functional, Regression, GUI, Usability, Security, Compatibility, 834, 835, 837, 270/271, 267/277, 278 using Transend and Edifecs, CPT, HCPC, Revenue, ICD-10, Policies, CMS Fee Schedules, Configuration, Planning, Test Case Design, Defect Tracking, Reporting, CIP, Penny Funding, BAI2, Reconciliation

Timeline

Test Lead

NTT DATA – Ucare Health Insurance
07.2022 - 01.2023

Test Lead

NTT DATA – Avmed Health Insurance
10.2018 - 06.2022

Test Lead

NTT DATA – Connect Your Care(CYC)
10.2017 - 07.2018

Test Lead

NTT DATA – Security Benefits(Se2)- Annuity Insurance
08.2016 - 09.2017

Test Lead

NTT DATA – State Farm(Auto Insurance)
10.2012 - 06.2016

Software Engineer

Ascendum system
05.2006 - 10.2007

Data processing executive

Volen Software Services
05.2005 - 04.2006

Master of Computer Applications -

Bharathidasan University

Bachelor of Science - Computer Science

Manonmaniam Sundaranar University

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Sundereswaran Nagappan