Summary
Overview
Work History
Education
Skills
Volunteerpositions
Affiliations
Timeline
Generic

Suneel Rampersad

Jamaica,N.Y.

Summary

Seasoned Operations Manager and talented leader years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

Work History

Operations Manager

Gee Gee's Towing Inc.
  • Dispatched
  • Time Keeper
  • Parts inventory
  • Fleet maintenance, including the oversite of all state & federal safety regulation
  • Maintained paperwork and estimated prices for customers as per the service needed
  • Posted logbooks & recorded mileage according to established guidelines.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Office Manager & Real Estate Agent

Weichert Service First Reality
  • Uploads & submission of property listing
  • Sales & contract progressions
  • Rental and lease agreement sequencing
  • Assisted clients with the process for Mortgage Refinancing & Property Management (Residential & Commercial)
  • Rehabilitated with the interviews and recruiting of all new hire
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Chauffeur

Farrells Limousine Service
  • Responsible for maintaining select accounts including Congressman Steve Stivers & Moroccan Businessman Othman Benjelloun
  • Main duty includes clients transfer from pickup location to final destination with utmost customer service and professional mannerism as well as uniform attire
  • Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Mortgage Consultant

American Funding Network Corp
  • Coordinated with potential mortgagor
  • Negotiated favorable loan terms on behalf of clients, securing advantageous deals that aligned with their financial goals.
  • Mediated communication between borrowers, lenders, underwriters, and other stakeholders involved in the mortgage process to ensure timely completion of transactions.

Private Chauffeur

Ms. Danielle Steele
  • Coordinate with Ms
  • Steele's assistant to ensure all travel arrangements for the duration of her stay is without conflict; mainly in New York and the surrounding areas, as specified
  • Maintain and ensure vehicle remains pristine and in excellent working order
  • Provide travel support to and from airport, including the use of a luggage van, if specified
  • Retain mental scope of local destinations and landscapes for Ms Steele during leisure moments.
  • Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from Ms Steels

Customer Service Representative

Northend Wine & Liquor
  • Assisted customers with sales and merchandising of all products, including the promotion of specified products as indicated by the manager
  • Assisted with overall maintenance duties with store front including the stock rotation and inventory of all products on a regular basis.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

AA in Business Administration -

Queensborough Community College
05.2020

Irving Extention

Project Management - University of California
Irvine, CA
04.2015

Fundamentals of Management -

University of California, Irvine Extension
Irvine, CA
04.2015

Developing Your Musicianship -

Berklee Extension
Irvine, CA
06.2014

Weichert Relocation Company
Morris Plains, NJ
08.2003

Weichert Fast Track - Time Management
Morris Plains, NJ
08.2003

Mortgage Consultant Training Program -

American Funding Network Corp
New York, NY
01.1999

Real Estate Brokerage License - Real Estate

Roland Santiago Real Estate Training Institute
New York, NY
1998

High School Diploma -

William Howard Taft High School
The Bronx, NY
06.1992

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Adaptability
  • Customer Service
  • Employee relations and conflict resolution
  • Proficient in Microsoft Office

Volunteerpositions

  • Shri Ganapati Bhavan, President, 2007, 2013, Non-Profit Religious Organization, Assisted with management of building, member association, & all religious event preparation needed
  • Embassy of Trinidad & Tobago (NY), Assistant to Consulate General, 2007, 2013, Member of the Planning Committee, Responsible for organizing two annual functions for nationals of Trinidad & Tobago living in/or around the New York area


Affiliations

  • Long Island Board of Realtors
  • Consulate General of the Republic of Trinidad & Tobago
  • Elected Prisident of Shri Ganapait Bhavan Inc

Timeline

Operations Manager

Gee Gee's Towing Inc.

Office Manager & Real Estate Agent

Weichert Service First Reality

Chauffeur

Farrells Limousine Service

Mortgage Consultant

American Funding Network Corp

Private Chauffeur

Ms. Danielle Steele

Customer Service Representative

Northend Wine & Liquor

AA in Business Administration -

Queensborough Community College

Irving Extention

Project Management - University of California

Fundamentals of Management -

University of California, Irvine Extension

Developing Your Musicianship -

Berklee Extension

Weichert Relocation Company

Weichert Fast Track - Time Management

Mortgage Consultant Training Program -

American Funding Network Corp

Real Estate Brokerage License - Real Estate

Roland Santiago Real Estate Training Institute

High School Diploma -

William Howard Taft High School

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Suneel Rampersad