Summary
Overview
Work History
Education
Skills
Timeline

Sunflower Johnson

Allentown,PA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

10
10
years of professional experience

Work History

Waitress

Grill And Chill
11.2023 - Current
  • Prepped & Prepared Food orders
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.


Waitress

Lilly Sushi
03.2024 - 06.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Advanced Seamstress & Pattern Associate

Hemster
09.2022 - 11.2023
  • Altered and hemmed couture and fast-fashion garments to create custom-fitted styles according to customer specifications.
  • Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
  • Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
  • Assisted with managing and collaborated with team members during large-scale production orders which resulted in meeting strict deadlines without compromising quality standards.
  • Trained the new employees.

Nanny/ Babysitter

Sittercity
08.2016 - 02.2020
  • Worked for many families as a babysitter throughout Manhattan
  • Maintained a consistent level of service quality for cleanliness, communication with parents, and childcare
  • Organized and served balanced, healthy meals and snacks, assisting with homework, and traveling with public transportation to take the children to school and extracurricular activities.

Warehouse Worker

Amazon ABE2 Warehouse
10.2015 - 02.2016
  • Counted stock every 40-60 minutes and documented data in the computer database
  • Collaborated with team members to carry out daily assignments and achieve team targets
  • Inspected items to identify problems and worked with supervisors or vendors to correct the issue.

Retail Sales Associate/Cashier

Victoria's Secret PINK-Lehigh Valley Mall
03.2015 - 10.2015
  • Maintaining and Organizing the main sales floor and stock room
  • Assisting customers by measuring there busts to find there perfect bra sizes.

Retail Sales Associate/Cashier

Izod- at the Sands Outlets
02.2014 - 06.2015
  • Unpacked, tagged, and stocked merchandise for sale on the main floor
  • Prepared the sales floor for new promotions by building and moving displays and mannequins
  • Backed up the front lines by running a register during busy store periods.

Education

Associates Degree in Fashion Design -

Fashion Institute of Technology, New York, New York
05.2023

Associates Degree in Fine Arts and Design -

LaGuardia Community College, Long Island City, NY
05.2021
  • Once selected with only 15 other students to represent LaGuardia at a networking GALA in the Natural History Museum, where I met the former NYC Mayor ,De Blasio and other dignitaries on Feb. 25 2020


Skills

  • Fabric Construction Techniques
  • Communication skills
  • Patternmaking
  • Sewing and Tailoring
  • Computer Skills with Adobe Illustrator/Photoshop
  • Time Management
  • Wine Knowledge
  • Bar terminology
  • Dining area maintenance
  • Memory retention
  • Order Taking
  • Cash Handling

Timeline

Waitress - Lilly Sushi
03.2024 - 06.2024
Waitress - Grill And Chill
11.2023 - Current
Advanced Seamstress & Pattern Associate - Hemster
09.2022 - 11.2023
Nanny/ Babysitter - Sittercity
08.2016 - 02.2020
Warehouse Worker - Amazon ABE2 Warehouse
10.2015 - 02.2016
Retail Sales Associate/Cashier - Victoria's Secret PINK-Lehigh Valley Mall
03.2015 - 10.2015
Retail Sales Associate/Cashier - Izod- at the Sands Outlets
02.2014 - 06.2015
Fashion Institute of Technology - Associates Degree in Fashion Design,
LaGuardia Community College - Associates Degree in Fine Arts and Design,

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Sunflower Johnson