Sung Lee
Bayside,NY
Overview
24
24
years of professional experience
Work History
Construction Project Manager
Orsyn Development LLC
Bayside, NY
02.2016 - 12.2022
- Developed and implemented project plans, budgets, and schedules.
- Organized subcontractors to ensure timely completion of projects.
- Monitored the progress of construction projects ensuring quality control standards were met.
- Assessed project risks and developed mitigation strategies.
- Negotiated contracts with vendors, suppliers, contractors, and other stakeholders.
- Coordinated with architects, engineers, surveyors, inspectors, and other specialists throughout the duration of the project.
- Analyzed cost estimates to determine if they are within budget constraints.
- Created a timeline for completing tasks related to the project.
Independent Service Provider
FedEx
New York, NY
05.1999 - 07.2015
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Created and managed budgets for operational departments and monitored progress against goals.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Investigated customer complaints related to product and service quality or delivery issues.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Hired and onboarded team members to meet immediate and expected demand.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Some College (No Degree) - Liberal Arts and General Studies
Choong Chon College
Skills
- Clerical Support
- Customer Support
- Team Collaboration
- Inventory Control
- Bilingual Korean and English
- Customer Service
Timeline
Construction Project Manager
Orsyn Development LLC
02.2016 - 12.2022
Independent Service Provider
FedEx
05.1999 - 07.2015
Some College (No Degree) - Liberal Arts and General Studies
Choong Chon College