Hi, I’m
SUNGJAE PARK
Ann Arbor,MI
Summary
Driven by a results-focused approach, I excelled at Hanon Systems, enhancing quality assurance controls and fostering client trust through excellent communication. My expertise in root cause analysis and process improvement significantly increased efficiency. My blend of technical reporting and decisive problem resolution skills propelled project successes, achieving key objectives with precision. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
21
years of professional experience
Work History
Hanon Systems
Program Quality Engineer
01.2022 - Current
Job overview
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Hanon Systems
Quality Manager
05.2019 - 12.2021
Job overview
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
Hanon Systems
Quality Manager
11.2014 - 04.2019
Job overview
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
Hanon Systems
Quality Engineer
07.2007 - 10.2014
Job overview
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
Korea Zinc
Sales Associate
01.2004 - 06.2007
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
KOREA ZINC
Manufacturing Engineer
01.2004 - 07.2005
Job overview
- Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
- Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
- Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
Education
Korea University, Korea
Bachelor of Science from Material Engineering
02.2004
Skills
- Technical reporting
- Engineering Documentation
- Root Cause Analysis
- Quality Assurance Controls
- Process Improvement
- Failure Analysis
- Problem Resolution
- Excellent Communication
- Decision-Making
Languages
English
Professional Working
Korean
Full Professional
Timeline
Program Quality Engineer
Hanon Systems
01.2022 - Current
Quality Manager
Hanon Systems
05.2019 - 12.2021
Quality Manager
Hanon Systems
11.2014 - 04.2019
Quality Engineer
Hanon Systems
07.2007 - 10.2014
Sales Associate
Korea Zinc
01.2004 - 06.2007
Manufacturing Engineer
KOREA ZINC
01.2004 - 07.2005
Korea University
Bachelor of Science from Material Engineering
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