Summary
Overview
Work History
Education
Skills
Business Environment Experience
Affiliations
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Interests
Timeline
BusinessAnalyst
Sunil Francis

Sunil Francis

ERP Program Manager, Project Manager, Solution Architect
Kent,OH

Summary

Dynamic Solution Architect and Program/ Project Manager with comprehensive ERP expertise covering cloud deployment, stakeholder engagement, business template design, and cross-functional team collaboration, facilitating successful project outcomes. Skilled in optimizing business processes and training users, guaranteeing seamless transitions and improved system performance across global operations.

Overview

30
30
years of professional experience

Work History

Sr. Solution Architect

Infosys Limited (On contract)
, U.S.A., France
09.2023 - 04.2025

Global ERP Implementation for Saint-Gobain Construction Chemicals

  • Managed global template design across O2C, P2P, P2D, and R2R business streams.
  • Guided interface team for external application interfaces with QAD, covering order management and delivery.
  • Conducted design governance sessions with IT and business teams to address gaps and create functional specifications.
  • Tested developed gaps and demonstrated end-to-end processes to business teams.
  • Facilitated CRP sessions in France and the US to ensure stakeholder alignment.
  • Designed and implemented security measures within QAD environment.
  • Developed cloud-based environment plan for QAD deployment.
  • Trained key users on end-to-end processes, supporting successful go-live transitions.

Sr. Solution Architect, Project Manager

YASH Technologies
, U.S.A.
02.2023 - 08.2023
  • Managed delivery for QAD ERP, ensuring adherence to project timelines and specifications.
  • Advised on technology strategies and architecture decisions to enhance system performance.
  • Developed presales and go-to-market strategies for QAD, driving customer engagement and revenue growth.

Principal Consultant, Program Manager

Infosys Limited
, U.S.A.
06.2021 - 02.2023
  • Managed delivery for IFS and QAD ERPs across multiple locations.
  • Served as Program/Project Manager for IFS ERP implementation at SPX Corporation in USA and UK.

Delivery Partner, Prog. Director, Project Manager

Tata Consultancy Services
, U.S.A., Netherlands
06.2011 - 06.2021
  • Standardized business processes and developed global template for five business units during QAD implementation.
  • Designed and implemented automation solutions for warehouse management within QAD framework.
  • Established governance protocols for effective management of business templates.
  • Program Management for SAP EDI migration and SAP ECC implementations.
  • Project management for the support transition of 175 applications from external vendors to TCS, ensuring seamless integration.
  • Led business development initiatives for Infor and Syteline applications across Europe.

Engagement Manager, Project Manager

Thirdware Solution Inc.
, U.S.A.
04.2008 - 06.2011
  • Account management for key accounts in North America.
  • Project Manager for QAD implementations at IAC and Arvin-Meritor.

Project Manager

Tata Consultancy Services
, Netherlands, Australia, India
12.2006 - 04.2008
  • QAD ERP implementation in Europe for Avery Dennison.
  • On-site finance consultant for QAD ERP implementation for Avery Dennison in Melbourne.
  • Project Manager for QAD ERP implementation for Avery Dennison, including the design and build of a complete shop-floor reporting system in India.

Project Manager, Solution Architect

Thirdware Solution Pvt. Ltd.
, India, Singapore
10.2000 - 12.2006
  • Implemented supply chain, manufacturing, and financial solutions utilizing QAD ERP across 130+ locations for Coca-Cola India.
  • Designed and managed the development of a direct sales application using Progress 4GL for Coca-Cola India's point-of-sale business.
  • Managed Hyperion BI implementation project at Maruti Suzuki.
  • Oversaw design, build, pilot implementation, and rollouts of QAD ERP and Hyperion BI across 89 sites for Dabur India.
  • Led onsite implementation and support of QAD ERP for Schlumberger Measurement Systems in Singapore.

Project Manager

LINC Software Services Pvt. Ltd.
, India
01.1999 - 10.2000
  • Executed QAD ERP implementations at Moog Controls and Bowthorpe Thermodynamics.
  • Served as Pre-Sales lead for QAD ERP solutions, driving customer engagement.

Center Manager

IIS Infotech
, India
04.1998 - 12.1998
  • Managed operations as an independent profit center.

Branch Manager

Hi-Tech Engineering
, India
03.1995 - 04.1997
  • Supervised fabrication, assembly, deployment, and commissioning of on-line yarn monitoring systems for customers.

Education

Masters in Business Administration (M.B.A.) - Production & Marketing

M. L. Sukhadia University
India

Bachelor of Science (B.Sc.) - Electronics

Delhi University
India

Skills

  • Cloud deployment and architecture
  • QAD ERP expertise
  • IFS ERP project management
  • User interface design
  • Business process optimization
  • IT project management
  • Stakeholder engagement
  • User training and development
  • Customer relationship management
  • Risk assessment and governance
  • Analytical decision-making skills
  • Agile methodologies
  • Software development lifecycle knowledge
  • Business intelligence solutions
  • Warehouse management
  • Large-scale support transition

Business Environment Experience

  • Consumer Products – Coca-Cola India, Dabur India, Godrej Consumer Products, Unilever India, Avery Dennison
  • Automotive – Adient (Johnson Controls), Clarios, ArvinMeritor, Visteon, IAC NA, EMCON Technologies, Ride Control, Inteva Products, Lear, Maruti-Suzuki, Delphi, Ford Motor Co.
  • Electronics – Laird Technologies, Moog Controls, Bowthorpe Thermodynamics, Schlumberger Measurement Systems
  • Industrial – SPX Corp., Rockwell Automation, Ingersol Rand, Momentive Performance Materials, Saint-Gobain Construction Chemicals
  • Pharmaceutical – Dabur Pharma, Alzha Pharma (J&J), Cameron Healthcare, KEM Hospital

Affiliations

  • Completed 25 half-marathons across the globe.

Accomplishments

  • Merit certificate for being among top 1%, all India, in English Honors, in high-school final board exam.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Quote

Quality is not an act, it is a habit.
Aristotle

Software

QAD

IFS

Azure DevOps

MS Projects

Hyperian Analytics

Hyperian Essbase

Progress 4GL

Progress RDBMS

MS Office Suite

Lucid Charts

Languages

Hindi
Native language
English
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1
Tamil
Elementary (A2)
A2
Punjabi
Elementary (A2)
A2

Interests

Running, Music, Travelling, all kinds of sports

Timeline

Sr. Solution Architect

Infosys Limited (On contract)
09.2023 - 04.2025

Sr. Solution Architect, Project Manager

YASH Technologies
02.2023 - 08.2023

Principal Consultant, Program Manager

Infosys Limited
06.2021 - 02.2023

Delivery Partner, Prog. Director, Project Manager

Tata Consultancy Services
06.2011 - 06.2021

Engagement Manager, Project Manager

Thirdware Solution Inc.
04.2008 - 06.2011

Project Manager

Tata Consultancy Services
12.2006 - 04.2008

Project Manager, Solution Architect

Thirdware Solution Pvt. Ltd.
10.2000 - 12.2006

Project Manager

LINC Software Services Pvt. Ltd.
01.1999 - 10.2000

Center Manager

IIS Infotech
04.1998 - 12.1998

Branch Manager

Hi-Tech Engineering
03.1995 - 04.1997

Masters in Business Administration (M.B.A.) - Production & Marketing

M. L. Sukhadia University

Bachelor of Science (B.Sc.) - Electronics

Delhi University
Sunil FrancisERP Program Manager, Project Manager, Solution Architect
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