Sunila Kumar
Pacifica,CA
Summary
Dynamic and customer-focused professional with extensive experience at Rite Aide Pharmacy. Proven expertise in cash handling and HIPAA compliance, complemented by exceptional interpersonal skills. Recognized for building strong customer relationships and efficiently managing transactions, ensuring a seamless experience while maintaining a clean and organized environment.
Overview
13
13
years of professional experience
Work History
Pharmacy Cashier
Rite Aide Pharmacy
03.2018 - 07.2025
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
Cashier
Ochard Supply Hardware
03.2012 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Indian College
Suva, FijiSkills
- HIPAA regulations
- Maintaining cleanliness
- Organization and prioritization
- Cash handling expertise
- Professional appearance
- Inventory management
- Telephone etiquette
- Retail pharmacy procedures
- Customer service
Languages
Hindi
Native or Bilingual
Timeline
Pharmacy Cashier
Rite Aide Pharmacy
03.2018 - 07.2025
Cashier
Ochard Supply Hardware
03.2012 - 01.2017
Indian College
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