Sunita Paltoo
Brooklyn,NY
Summary
Compassionate Registered Nurse with distinguished understanding of hospital functions. Skilled at developing comprehensive post-treatment plans with patients and doctors for quality healthcare. Committed to patient education and advocacy. .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Prior Authorization Manager
ODA Primary Network
Brooklyn, NY
01.2014 - Current
- Executed workflow management, issue resolution and training for over 20 staff members while monitoring staff performance and ensuring operational standards are met
- Circulated and created staff schedules on a weekly basis to arrange sufficient staffing on-site to provide quality care for our patients
- Liaised hospitals, healthcare providers, patients, vendors, and health plans by generating referrals and finding specialty doctors in-network
- Developed and implemented strategies to improve patient care quality.
- Monitored the performance of staff members and provided guidance as needed.
- Provided training to new employees on company policies and procedures.
- Assisted in recruiting, hiring, orienting, evaluating and disciplining staff members.
- Analyzed data related to patient outcomes, satisfaction scores.
- Collaborated with other departments in order to ensure efficient operations.
- Organized educational seminars for medical staff on topics related to current trends in healthcare.
- Reviewed daily operations logs from various departments and identified areas of improvement.
- Prepared reports summarizing departmental activities for management review.
- Responded promptly to inquiries from patients, family members or other physicians and clinicians.
- Participated in community outreach programs aimed at promoting public awareness about healthcare services offered by the organization.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Nursing Student
Lincoln Hospital Center
Bronx, NY
09.2023 - 05.2024
- Provided direct patient care services such as wound care, medication administration, IV therapy, and patient education.
- Educated patients on disease processes and treatments to promote understanding of their conditions.
- Assessed signs and symptoms indicating physiologic and psychosocial issues of patient's condition throughout procedures.
- Utilized data to meet care coordination needs in conjunction with patient, family and care providers for continuity of care.
- Developed plan of care to improve patient health status with medical intervention techniques in collaboration with care team.
- Educated patient and family, utilizing teach-back method and discharge and discussing effective aftercare.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Performed initial assessments of patients, including vital signs and medical histories.
- Documented observations, interventions, and evaluations on patient charts.
- Evaluated patient responses to treatments, medications, and interventions; modified plans accordingly.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Nursing Student
Nyack Hospital
Nyack, NY
01.2023 - 05.2023
- Performed patient assessments and developed individualized care plans..
- Provided postnatal care and support to new mothers, including breastfeeding advice.
- Assisted with newborns' feedings, diaper changes, and bathing routines.
- Ensured a safe environment for the baby by monitoring vital signs and providing appropriate care.
- Instructed parents on how to properly handle their infant, such as swaddling and positioning during sleep time.
- Administered medications when prescribed by the physician according to safety protocols.
- Responded quickly in emergency situations with calmness and professionalism.
Nursing Student
Blythedale Children's Hospital
Valhalla, NY
01.2023 - 05.2023
- Provided direct care to pediatric patients with acute, chronic, and critical illnesses.
- Performed physical assessments of critically ill children.
- Administered medications, treatments, and therapies as prescribed by the physician.
- Monitored patient progress and responded quickly to any changes in condition.
- Instructed families on proper care techniques for their child's medical condition.
- Coordinated patient transfer between departments or facilities.
- Educated parents about their child's illness and condition and how it can be managed at home.
- Identified potential risk factors for complications associated with pediatric ICU patients.
- Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
- Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Nursing Student
Lenox Hill Hospital
Manhattan, NY
09.2022 - 12.2022
- Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
- Performed patient assessments and developed individualized care plans.
- Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
- Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
- Participated in continuing education activities related to professional practice needs.
Education
Bachelors of Science and Nursing -
Helene Fuld School of Nursing
01.2024
Bachelors of Science Biology -
Touro College
01.2015
Skills
- Policy Implementation
- Strategic Planning
- Workforce Management
- Staff Development
- Operations Management
- Performance Evaluations
- Staff Management
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Patient Monitoring
- Direct Patient Care
- Infection Control Standards
- Patient Assessments
- Health Promotion
- Basic Nursing Care
- Catheter Care
- Medication Administration
- Vitals Monitoring
- ADL Assistance
- Task Prioritization
- IV Setup
- Medical Documentation
- Mobility Assistance
- Patient Feeding
- Medical Records Management
Certification
- Certified RN
Timeline
Nursing Student
Lincoln Hospital Center
09.2023 - 05.2024
Nursing Student
Nyack Hospital
01.2023 - 05.2023
Nursing Student
Blythedale Children's Hospital
01.2023 - 05.2023
Nursing Student
Lenox Hill Hospital
09.2022 - 12.2022
Prior Authorization Manager
ODA Primary Network
01.2014 - Current
Bachelors of Science and Nursing -
Helene Fuld School of Nursing
Bachelors of Science Biology -
Touro College
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