Lauren Anderson
Helena,MT
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
12
years of professional experience
Work History
Medical Assistant, Referral and Prior Authorization Specialist
Associated Dermatology
01.2022 - 01.2023
- Updated records in an EHR system, carefully protecting patient information and verifying data
- Compiled laboratory and x-ray reports, hospital notes and other pertinent data
- Reviewed test results for completion and abnormalities
- Ordered supplies, medications, and equipment necessary for practice's operations
- Trained new medical assistants on office procedures and protocols
- Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety
- Maintained accurate patient records in electronic health record systems
- Coordinated referrals to specialists or diagnostic services when needed
- Worked with insurance companies to ensure accurate information for prior authorizations for medications and referrals
- Processed billing claims accurately according to established guidelines
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
Program Support Supervisor
Department Of Environmental Quality
08.2021 - 03.2022
- Managed records retention schedules for the Air, Energy, and Mining Division (AEMD) of DEQ
- Handled record disposal according to state policy
- Supervised 8 program support staff
- Orchestrated records requests via online government records system for AEMD
- Procurement Coordinator
- Purchased various office supplies for over 100 employees
- Computer knowledge of Microsoft Office and Microsoft TEAMS
- Aided the Fiscal Manager with various financial duties of the Air, Energy, and Mining Division.
Business Director
3R's Early Education Center, LLC
01.2019 - 01.2021
- Developed and implemented overall strategic direction and plan
- Established educational goals for each classroom
- Motivated and inspired children, staff, and parents
- Ensured compliance with state and local agencies
- Developed and managed more than 100 dynamic parent relationships
- Negotiated and managed vendor relationships and accounts
- Handled accounts receivable and payable
- Processed payroll
- Reconciled business and customer accounts
- Worked heavily in Quickbooks and Microsoft Excel
- Collaborated effectively.
Business Assistant Director
3R's Early Education Center, LLC
01.2011 - 01.2019
- Supervised twenty employees
- Managed human resource activities
- Scheduled weekly, semi-weekly, and monthly staff requirements, along with continuing education for all employees
- Recruited new clients
- Managed inventory of supplies for individual classrooms and the center
- Handled accounting tasks including payroll, accounts receivable, and accounts payable
- Implemented preschool and prekindergarten curriculum for each of the seven classrooms concentrating on developmental age-appropriate instruction
- Assisted in a successful exit strategy for the business.
Education
Certification - SHRM-SCP
Society For Human Resource Management
11.2024
BAS in Business Management -
Montana Technological University
Butte, MT05.2024
Associate of Science -
Helena College
Helena, MT12.2023
Skills
- Financial Management
- Operations Management
- Policy Implementation
- Medical Billing
- Microsoft Office Suite
- Generally Accepted Accounting Principles
- Budget Control
- Human Resources Management
Timeline
Medical Assistant, Referral and Prior Authorization Specialist
Associated Dermatology
01.2022 - 01.2023
Program Support Supervisor
Department Of Environmental Quality
08.2021 - 03.2022
Business Director
3R's Early Education Center, LLC
01.2019 - 01.2021
Business Assistant Director
3R's Early Education Center, LLC
01.2011 - 01.2019
Certification - SHRM-SCP
Society For Human Resource Management
BAS in Business Management -
Montana Technological University
Associate of Science -
Helena College
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