Sunmoon Phane
Beaverton,OR
Summary
Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Barista
MISS OZ ICE CREAM & COFFEE
Portland, OREGON
07.2024 - Current
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Server
fusion shave ice
Beaverton, OR
05.2023 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Preparation and creation of shaved ice with customized flavors and toppings.
- Cashier duties include providing exemplary front-end customer service.
Nail Technician
Nail's corner
Keizer, OR
01.2022 - 12.2022
- Provided professional nail art services with precision and creativity.
- Introduced signature services, acrylics and gel tips to increase overall sales.
- Met with clients to discuss needs, service preferences and special requests.
- Scheduled client appointments and accepted payments.
Education
Graduate Certificate - CAFE BAKERY MENU CREATION.
KHCBC
SOUTH KOREA10-2024
BARISTA CERTIFICATION - KOREAN COFFEE ASSOCIATION
KHCBC
SOUTH KOREA02-2024
Graduate Certificate - CHILD EDUCATION
BUSAN WOMEN COLLEGE
SOUTH KOREA02-2019
Skills
- Certified barista
- Latte art
- Cashier
- Front-end customer service
- Soft selling
- Espresso machine operation
- Display case merchandising
- Opening and closing duties
- Coffee expertise
- Up-selling
- Certified Nail Art Technician
Languages
korean
Native/ Bilingual
Timeline
Barista
MISS OZ ICE CREAM & COFFEE
07.2024 - Current
Server
fusion shave ice
05.2023 - Current
Nail Technician
Nail's corner
01.2022 - 12.2022
Graduate Certificate - CAFE BAKERY MENU CREATION.
KHCBC
BARISTA CERTIFICATION - KOREAN COFFEE ASSOCIATION
KHCBC
Graduate Certificate - CHILD EDUCATION
BUSAN WOMEN COLLEGE
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