Highly organized and detail-oriented Coordinator of Service with over 23 years of experience in administrative management, team coordination, and process improvement. Proven ability to streamline office operations, enhance productivity, and foster a positive work environment.
Overview
24
24
years of professional experience
Work History
Sales & Marketing/Customer Relationship Manager/Coordinator Service, SR
Utah State University - Aggie Print & Mail
Logan, Utah
12.2021 - Current
Oversee the general operations of an office, ensuring efficiency, and providing administrative support.
Train, guide, and oversee student and/or part-time employees.
Oversee the smooth flow of production.
Ensure customer satisfaction from beginning to end.
Handle correspondence, complaints, and queries.
Communicate with employees, customers, and visitors.
Provide quality service and distribute goods.
Ensure proper use and maintenance of equipment and supplies.
Promote continuous improvement of workplace safety and environmental practices.
Process faculty/staff/customer requests, purchase and price materials.
Oversee activities directly related to providing services and assisting customers.
Prepare bank deposits by compiling data from cashiers, checks or other forms of payment to banks.
Maintain relationships and coordinate special projects with university staff, students, and the general public.
Work with other departments, to collaborate on creating products that would help their department, students, and the University.
Establish, maintain, and update files, databases, records, and other documents.
Prepare work orders and purchase orders with a keen attention to detail.
Administrative/Bookkeeper
Les Schwab Tire Center
North Logan, Utah
02.2008 - 12.2021
Oversee activities directly related to providing services and assisting customers.
Prepare bank deposits by compiling data from cashiers, checks or other forms of payment to banks.
Calculate, prepare, and issue bills, invoice, account statements and other financial statements according to established procedures.
Reconcile or note and report discrepancies found in payment records and bank transactions.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Monitor status of loans and accounts to ensure that payments are up to date.
Prepare and receive purchase orders and expense reports.
Table Assistant
Hamilton's Restaurant
Logan, Utah
09.2007 - 01.2008
Prepare tables, take orders, and serve food and beverage to patrons.
Retail Sales Associate
Vanity
Logan, Utah
09.2007 - 01.2008
Greet and help customers, recommend merchandise, and maintained a knowledge of current promotions and security practices.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, balancing cash drawers and making deposits.
Table Server
Outback Steakhouse
Las Vegas, Nevada
01.2007 - 08.2007
Prepare tables, take orders, and serve food and beverage to patrons.
Office Manager
Weston Chiropractic
Las Vegas, Nevada
06.2001 - 08.2007
Greet patients and answer phone calls to direct them to appropriate staff members.
Schedule and confirm patient diagnostic appointments and medical consultations.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, and data entry.
Call insurance to obtain prior authorization.
Help patients to their treatment room, input treatment and services and process payments.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Complete insurance and other claim forms, compile and record medical charts, reports, or correspondence in order to transmit accordingly.
Maintain medical records and files.
Education
High School Diploma - General
Logan High School
05.2001
Skills
Communication expertise
Organizational proficiency
Technology skills
Meticulous attention to detail
Adaptability and problem-solving skills
Decision-making ability
Collaborative mindset
Customer service focus
Leadership experience
Fast learner
Timeline
Sales & Marketing/Customer Relationship Manager/Coordinator Service, SR