Sunni Doyle
Chicago,IL
Summary
Quality assurance professional with experience in maintaining high standards and delivering results. Expertise in identifying and addressing production issues, implementing quality improvement processes, and ensuring compliance with industry regulations. Strong focus on team collaboration and adaptability to changing needs. Skilled in problem-solving, data analysis, and quality control methodologies. Reliable and driven to achieve optimal outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nail Technician
Underneath The Polish
03.2018 - 01.2025
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Laborer
OMEGA
08.2016 - 03.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Flagger, Fire Watcher, Asbestos Remover, and keep up with all work iventory
Quality Control Specialist
MRI
09.2016 - 10.2017
- Utilized precision engineering equipment as needed using calibers and protractors
- Responsible for reading and interpreting complex engineering documents/drawings as neede
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Direct others in preparing outgoing and receiving incoming shipments
- Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Implemented a robust documentation system, ensuring accurate tracking of quality metrics and trends over time.
Control Specialist
JLL Construction
10.2012 - 09.2016
- Managed all aspects of warehouse, this consisted of distributing workload, assure average orders were filled correct and efficiently, maintain inventory control
- Negotiate carrier contract renewal in conjunction with new vendors and maintenance services contracts pertaining to warehouse and equipment
- Prioritize orders, schedule daily route, maintain good customer service regarding any issues with orders, operate forklift
- Completed the re-organization of warehouse in order to improve and maintain a precise inventory control
- Reduced downtime and improved operations for production processes through continuous monitoring and optimization of control systems.
- Provided technical training to team members on specific control systems platforms and programming techniques.
Quality Assurance Specialist
Huntsman
02.2007 - 09.2012
- Supervise the shipping and receiving leads
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Distribute work assignments to crew
- Monitor packing specs
- Manage billing and recordkeeping
- Tracked crew members attendance and performance
- Overseeing receiving, warehousing, distribution and maintenance operations
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Ensured compliance with industry quality standards by conducting thorough product testing and audits.
- Strengthened vendor relationships, conducting quality assessments of externally sourced components.
- Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Education
GED/High School Diploma -
College of Lake County
Round Lake, IL11.2002
Associate of Arts - Cosmetology
TDLR
Dallas, TX03.2018
Skillsummary
- Leadership
- Safety Assurance
- Quality Assurance
- Inventory Management
- Record Keeping
- Customer Service
Certification
- IDPH Licensed Asbestos Worker
- OSHA 30-Hour Card Holder
- Burning Certificate
- Scaffold Builder Certification
- Solar Panel Insulator
- Equipment Operation
- Hazardous Communication
- ATSSA Flagger Certified
- First Aid
Timeline
Nail Technician
Underneath The Polish
03.2018 - 01.2025
Quality Control Specialist
MRI
09.2016 - 10.2017
Laborer
OMEGA
08.2016 - 03.2018
Control Specialist
JLL Construction
10.2012 - 09.2016
Quality Assurance Specialist
Huntsman
02.2007 - 09.2012
Associate of Arts - Cosmetology
TDLR
GED/High School Diploma -
College of Lake County