Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Minh Nguyen

West Lebanon

Summary

I've been working ever since I turned 20th. I'm a hardworking, driven, and very resourceful individual. I have a vast knowledge with the nails industry since I've been working in the file for almost 20 years. I have a very strong managing, leading, and communication skill due to the chance of working and meet with many different people around the world.



Overview

6
6
years of professional experience
1
1
Certification

Work History

Nail Technician

S & K Nails
03.2024 - 04.2025
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Communicated effectively with management concerning important customer issues.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
  • Customized nail treatments to address individual client concerns, promoting nail health.
  • Enhanced client satisfaction with meticulous attention to detail in nail art designs.
  • Offered expert advice on nail care maintenance between visits, enhancing customer satisfaction.

Nail Technician

Sky Nail
10.2021 - 04.2024

Nail Technician/Operations Manager

Lincoln Nails & Spa
04.2019 - 10.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Working with the local to improve the nails hygienic health.

Education

No Degree - Mathematics

Anne Arundel Community College
Arnold, MD

No Degree - Architectural Engineering

Vermont Tech College
Randolph, VT

High School Diploma -

Lebanon High School
Lebanon NH
06-2009

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Sanitation procedures
  • Relationship building
  • Team collaboration
  • Product knowledge
  • Verbal and written communication
  • Operations leadership
  • Product upselling
  • Training and coaching
  • Inventory controls
  • Nail extensions
  • Nail art techniques

Accomplishments

  • Own my Nails Salon before I turned 30th
  • Maximized profits by reducing expenses, renegotiating contracts, and streamlining operations.
  • Supervised team of 5 staff members.
  • Collaborated with team of 4 in the development of "Senior Nailsness Day'.

Certification

  • Licensed FL full specialist - Current
  • Licensed NH manicurist - Current

Languages

Vietnamese
Native or Bilingual

Timeline

Nail Technician

S & K Nails
03.2024 - 04.2025

Nail Technician

Sky Nail
10.2021 - 04.2024

Nail Technician/Operations Manager

Lincoln Nails & Spa
04.2019 - 10.2021

No Degree - Mathematics

Anne Arundel Community College

No Degree - Architectural Engineering

Vermont Tech College

High School Diploma -

Lebanon High School

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Minh Nguyen