Sunnie Haley
Spring
Summary
Dynamic barista with a proven track record at Barbarossa, excelling in high-pressure environments. Expert in espresso machine operation and delivering exceptional customer service while maintaining a friendly atmosphere. Recognized for attention to detail and effective teamwork, consistently enhancing customer experiences and promoting a positive café environment.
Overview
5
5
years of professional experience
Work History
Barista
Blackrock
Spring, TX
01.2023 - 12.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista
Barbarossa
01.2021 - 12.2022
- Prepared high-quality espresso beverages according to customer specifications.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
GED -
Lone Star College
Houston, TX09.2023
Skills
Time management
Friendly and outgoing
Attention to detail
Cash handling
Cleanliness
Order taking
Cash register operation
Espresso machine operation
Timeline
Barista
Blackrock
01.2023 - 12.2025
Barista
Barbarossa
01.2021 - 12.2022
GED -
Lone Star College