SUNNY CHAN
San Antonio,TX
Summary
Experienced software developer with a strong foundation in Agile methodologies, seeking to transition into a Scrum Master or Product Owner role. Equipped with a technical background and collaborative approach along with skills necessary to drive team performance to deliver customer-focused solutions.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
CEO and Founder
HomemadeFancy LLC
01.2021 - Current
- Applied agile principles to lead and grow the company, honing skills directly applicable to Scrum Master and Product Owner roles
- Implemented Scrum and Kanban methodologies to streamline operations and enhance team productivity, driving a 400% increase in revenue and expanding the fleet
- Developed and prioritized a product roadmap aligned with customer needs and business goals, utilizing user feedback to continuously improve service offerings and customer satisfaction
- Built and led a high-performing team, fostering a culture of open communication, collaboration, and continuous improvement
- Encouraged team members to leverage their strengths and contribute to business success
- Engaged with customers to gather feedback and ensure exceptional service delivery, aligning business strategies with customer expectations and maximizing value delivery
- Leveraged data analytics to inform strategic decisions, optimize resource allocation, and drive sustainable growth and profitability.
Software Engineer Level 2
USAA
01.2018 - 01.2024
- As a Software Developer at USAA, a leading insurance company, leveraged Agile methodologies to deliver high-quality software solutions
- Experience with React, Redux, Jira, Java, JavaScript, and Amazon Web Services (AWS)
- Actively participated in Agile ceremonies in two scrum teams, including daily stand-ups, sprint planning, and retrospectives, contributing to improved team productivity and project delivery
- Piloted a feature program for video uploads on all claims from concept to release that eliminated 90% of mailed in videos
- Collaborated with product owners to define and prioritize the product backlog, ensuring alignment with business objectives and customer needs
- Utilized Jira for tracking progress and managing tasks
- Designed and implemented scalable applications using React, Redux, Java, JavaScript, and AWS
- Ensured code quality through rigorous testing and peer reviews, contributing to system reliability and performance
- Engaged with stakeholders to gather requirements and incorporate feedback into development processes
- Developed user stories and acceptance criteria to ensure customer needs were met.
Education
Bachelor of Science - Computer Engineering
08.2016
Skills
- Jira
- MS Excel, Powerpoint
- Project Management
- Facilitation
- Java
- JavaScript
- React Redux
- Amazon Web Services
- Financial Acumen
Certification
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CEO and Founder - HomemadeFancy LLC
01.2021 - Current
Software Engineer Level 2 - USAA
01.2018 - 01.2024
San Francisco Bay University - Bachelor of Science, Computer Engineering
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
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