Dawn Nightingale
Yakima,WA
Summary
Dynamic and motivated professional seeking an entry-level position that leverages strong customer service skills to enhance the client experience and contribute positively to the organization. Committed to delivering exceptional support and fostering positive relationships to ensure satisfaction and loyalty. Eager to bring a proactive approach and a willingness to learn, aiming to drive success for both the team and the establishment. Prepared to make a meaningful impact through dedication and a customer-centric mindset.
Overview
29
29
years of professional experience
Work History
Gas Attendant
Astro - Gas Station
Hood River, OR
04.2019 - 05.2019
- Maintained/stocked inventory merchandise
- Managed multiple customers at once to ensure efficient service
- Balanced cash and credit transactions
- Provided high energy, positive customer service
House Attendant
Skamania Lodge
Skamania, WA
12.2018 - 02.2019
- Cleaned rooms
- Greeted customers and attended to their needs
- Maintained inventory of supply carts
Warehouse Employee
Chisholms Saw and Supply
White Salmon, WA
06.2018 - 08.2018
- Sharpened and maintained saw blades
- Picked up and delivered blades to companies throughout WA and OR
- Provided high energy, positive customer service
Truck Driver
The Men's Wearhouse
Fife, WA
01.2004 - 01.2006
- Delivered tuxedos and merchandise to three states
- Maintained inventory of deliveries
- Maintained driving logs
Production/ Night Manager
The Men's Wearhouse
Fife, WA
01.2002 - 01.2006
- Produced rented tuxedos
- Quality control of units
- Supervised evening staff
Retail Manager
The Avenue
Tacoma, WA
09.1998 - 01.1999
- Manage shifts, scheduling associate hours
- Cashier, balance of registers, preparing bank deposits
- Opening and closure procedures of the store
- Quality control of units, inventory maintenance, cleaning of store
- Setting up seasonal displays
Sales Clerk
Woman’s World
Tacoma, WA
03.1998 - 09.1998
- Cashier, balance of registers, preparing bank deposits
- Opening and closing procedures of the store
- Quality control of units, inventory maintenance, cleaning of store
- Setting up seasonal displays
Receptionist
Peoples Retirement Community
Tacoma, WA
11.1997 - 03.1998
- Maintained rental records, sent out billing statements for 300 residents
- Answered phones, faxed, copied handouts and used
- Designed with Excel the menus for the month
- Received postal mail, sorted and delivered, mailed by metered scale for 300 residents
Receptionist Clerk Typist III
Tacoma Community College
Tacoma, WA
11.1990 - 06.1996
- Answered phones, faxed, copied handouts for instructors
- Cashier and bank statements for the days, bank deposits
- Designed with Excel brochures for the quarters
- Maintained mailing recipients address and phone numbers with program DOS
- Management of Continuing Education Department
- Management at continuing education office of work study students
- Entry of registration and student demographics
- Designing and coping handout for instructors
- Answering phones, data entry and scheduling class time each quarter
Education
Associate of Applied Science - Healthcare Administration
Clover Park Technical College
Lakewood, WA07-2010
Medical Assistant - Healthcare Administration
Clover Park Technical College
Lakewood, WA07-2010
Skills
- Cleanliness and organization
- Patience and empathy
- Service-oriented communication
- Reliability and punctuality
- Point of sale management
- Effective communication
Accomplishments
Maintained expectable cash records and bank deposits
Timeline
Gas Attendant
Astro - Gas Station
04.2019 - 05.2019
House Attendant
Skamania Lodge
12.2018 - 02.2019
Warehouse Employee
Chisholms Saw and Supply
06.2018 - 08.2018
Truck Driver
The Men's Wearhouse
01.2004 - 01.2006
Production/ Night Manager
The Men's Wearhouse
01.2002 - 01.2006
Retail Manager
The Avenue
09.1998 - 01.1999
Sales Clerk
Woman’s World
03.1998 - 09.1998
Receptionist
Peoples Retirement Community
11.1997 - 03.1998
Receptionist Clerk Typist III
Tacoma Community College
11.1990 - 06.1996
Associate of Applied Science - Healthcare Administration
Clover Park Technical College
Medical Assistant - Healthcare Administration
Clover Park Technical College