Sunny Schwieger
Big Rapids,MI
Summary
Dynamic Shift Leader with a proven track record at Scooters Coffee Shop, where I excelled in team leadership and cash handling. Expert in training staff and enhancing customer service, leading to a safer, more efficient workplace. Skilled in conflict resolution and staff supervision, I consistently ensure operational excellence and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Scooters Coffee Shop
12.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Currently Enrolled - Criminal Justice
Ferris State University
Big Rapids, MIDiploma -
Big Rapids High School
Big Rapids Mi05.2023
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
- Decision-making capabilities
- Team motivation
- Strong verbal and written communication
- Training Assistance
- Creative Problem-Solving
- Customer Service Management
- Team Collaboration and Leadership
- Team Supervision
- Conflict Resolution
- Staff education and training
- Staff Supervision
- Rules Enforcement
Timeline
Shift Leader
Scooters Coffee Shop
12.2022 - Current
Currently Enrolled - Criminal Justice
Ferris State University
Diploma -
Big Rapids High School