Sunny She
New York,New York
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Waiter/Bartender
Bonchon
05.2019 - 05.2021
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Bachelor of Science - Mechanical Engineering
University of Maryland - College Park
College Park, MD05.2019
Skills
- Cash Handling
- Multitasking
- Networking
- Computer Skills
- Attention to Detail
- Supervision and leadership
- Bar terminology
- Transactions and Cash Handling
- Warm and Friendly
- Food and Beverage Service
Languages
Chinese (Mandarin)
Professional Working
Timeline
Waiter/Bartender
Bonchon
05.2019 - 05.2021
Bachelor of Science - Mechanical Engineering
University of Maryland - College Park
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