Sunny Wiley
Orange,TX
Summary
Organized and dependable candidate successful at managing people and multiple business priorities with a positive attitude. Willingness to take on new task and added responsibilities to meet team goals. Reliable, punctual, organized, and driven.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Tia Juanitas Fish Camp
03.2023 - Current
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Managed employee concerns and business needs.
Restaurant Manager
Brewchachos Cantina
02.2020 - 12.2022
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Built up vendors relations and managed all deliveries.
General Manager
Murphys Irish Pub
01.2017 - 02.2020
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented team building exercises.
Skills
- Developing and implementing Team building exercises
- Legal Compliance with Employee Regulations and Health Food Regulations
- Punctual, Reliable, Organized, and Versatile
- Microsoft Office
- Team building
Certification
- CSST Certification
- OSHA 30
- OSHA 7845 Recordkeeping
- OSHA 7500 Safety And Health Management
- OSHA 7505 Incident Investigation
- OSHA 3115 Fall Protection
References
- Jason Woods - GTP Project EHS&S Manager (409) 221-8967
- Bobby Wiley - GTP Emergency Preparedness/Security Supervisor (409) 293-0205
Timeline
Bar Manager
Tia Juanitas Fish Camp
03.2023 - Current
Restaurant Manager
Brewchachos Cantina
02.2020 - 12.2022
General Manager
Murphys Irish Pub
01.2017 - 02.2020
- CSST Certification
- OSHA 30
- OSHA 7845 Recordkeeping
- OSHA 7500 Safety And Health Management
- OSHA 7505 Incident Investigation
- OSHA 3115 Fall Protection
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