SUNNYDAE ESPINOSA
Las Vegas
Summary
A dynamic leader with a proven track record in sales & business management and customer service excellence, notably at Buildream LLC where I ensured compliance and optimized cost efficiency. Skilled in Microsoft Office, and Quickbooks and adept at fostering client relations, I've driven businesses into the top 20% of Nevada's licensed contractors, leveraging online marketing & e-commerce strategies for expansive growth.
Overview
23
23
years of professional experience
Work History
Office Manager
Buildream LLC
Las Vegas
01.2025 - Current
- Oversee administrative operations, ensuring compliance with building permits and regulations across Clark County, the City of Las Vegas, and the City of Henderson.
- Serve as a liaison for all required permits, inspections, and safety compliance.
- Provide direct support to the owner in preparing proposals and bids for construction projects.
- Act as the primary point of contact for clients and suppliers, managing procurement negotiations to optimize cost efficiency.
- Supervise ongoing projects, coordinate workers' schedules, and ensure operational efficiency.
- Buildream LLC ranks among the top 20% of licensed contractors in Nevada, out of over 21,000 general contractors.
Owner / Proprietor
Styliste Manila
01.2009 - Current
- Co-founded and established Styliste Manila, a luxury online retail business specializing in high-end designer fashion.
- Led vendor engagement, procurement, and authentication of luxury goods using Entrupy technology.
- Developed and implemented customer service strategies, enhancing after-sales support.
- Oversaw inventory management, e-commerce sales, and logistics operations.
- Styliste Manila operates through multiple online platforms and social media channels, boasting a total following of over 1 million.
Co-Owner
Brynn and Folie Jewelry
01.2017 - Current
- Company Overview: a Philippine-based online business offering hand-crafted and machine made stylish jewelry
- Founded and managed Brynn and Folie Jewelry, a Philippine-based online business offering hand-crafted and machine made stylish jewelry
- Oversaw end-to-end business operations
- Created and executed vendor engagement plan
- Planned, setup, and implemented customer-service support (B2C) focusing on after-sales support to ensure client satisfaction
- Effectively managed key clients and vendors (sourcing, design, buying and selling)
- Managed everyday operations for all client calls and email enquiries
- A Philippine-based online business offering hand-crafted and machine made stylish jewelry
Owner / Proprietor
Bridge Fashion House
01.2009 - 01.2014
- Company Overview: offering ready to wear and custom made gowns and dresses catering to both wholesale and retail fashion shop as well as individual walk-in clients
- Founded and managed Bridge Fashion House – offering ready to wear and custom made gowns and dresses catering to both wholesale and retail fashion shop as well as individual walk-in clients
- Created and managed the business plan from ground up
- Developed, negotiated and implemented marketing campaigns and monthly client product portfolio (online and offline)
- Managed end to end business operations, from design approval and production to delivery of finished products
- Ensured customer satisfaction across all platforms (existing clients, newly acquired customers and walk-ins)
- Offering ready to wear and custom made gowns and dresses catering to both wholesale and retail fashion shop as well as individual walk-in clients
Managing Partner
Metro Projects
01.2008 - 01.2012
- Primary lead and contact of senior management of key clients and top companies ensuring sale targets for these clientele are met
- Led a team from project pitches, planning to execution
- Oversaw logistics from end-to-end
- Managed the business budget and invoicing
Senior Partner
TCP Party and Events Management
01.2006 - 01.2010
- Grew business opportunities by planning and implementing event plans and concepts for new and existing client-base
- Oversaw logistics from end-to-end
Customer Service Representative
C3 Contact Center
01.2002 - 01.2003
- Responsible for ensuring good customer experience across diverse clientele from orientation of clients to responding to customer queries and problems
- Awarded “Top Technical Agent” for the entire technical department with received several commendations for Good Customer Service and Good Product Knowledge
Education
MBA - Management Information Systems
International American University
Los Angeles, CA06-2025
Bachelor of Arts - Entrepreneurship
Miriam College
Quezon City, PhilippinesSkills
- Sales & Business Management
- Online Marketing & E-commerce
- Vendor Negotiation
- Merchandising & Procurement
- Customer Service & Client Relations
- Accounting & Bookkeeping
- After-sales Support
- Office Management
- Microsoft Office
- Quickbooks
- Managing customer support teams
- Purchasing and vendor relations
- Managing key stakeholders relationship
Technical And Other Skills
- Microsoft Office and Quickbooks
- Managing customer support teams
- Purchasing and vendor relations
- Managing key stakeholders relationship
References
Available upon request
Highlights Of Expertise
- Sales & Business Management
- Online Marketing & E-commerce
- Vendor Negotiation
- Merchandising & Procurement
- Customer Service & Client Relations
- Accounting & Bookkeeping - After-sales Support
- Office Management
Coursework
- Call Handling techniques, 06/01/02
- Product Support Training, 06/01/02
- Team Building Seminar, 01/01/02
- The Global Economy in the 21st century: Issues and challenges faced by the Philippine Business Industry, 01/01/02
- Franchise Asia Convention, 09/01/01
- Franchising: Creating as Entrepreneurial Spirit, 08/01/01
- Tourism Business: Cashing on opportunities (3 day lecture series), 06/01/01
- Team Building Seminar, 01/01/01
- Entrepreneurship goes Global, 08/01/00
- Finished CCA course, 01/01/06
Timeline
Office Manager
Buildream LLC
01.2025 - Current
Co-Owner
Brynn and Folie Jewelry
01.2017 - Current
Owner / Proprietor
Styliste Manila
01.2009 - Current
Owner / Proprietor
Bridge Fashion House
01.2009 - 01.2014
Managing Partner
Metro Projects
01.2008 - 01.2012
Senior Partner
TCP Party and Events Management
01.2006 - 01.2010
Customer Service Representative
C3 Contact Center
01.2002 - 01.2003
MBA - Management Information Systems
International American University
Bachelor of Arts - Entrepreneurship
Miriam College
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