Hi, I’m
Sunora Welch
Clovis,CA
Summary
I have worked in the restaurant industry since I was in middle school and now this past winter season at China Peak. I am very skilled in customer service and excited to branch out my skills in a new type of environment. I am skilled in front of house operations and effective communication, consistently achieving high customer satisfaction levels through attentive service and proactive problem-solving.
Overview
5
years of professional experience
Work History
China PeakShaver Lake
Lift Operator
12.2023 - Current
Job overview
- Trained new employees on operating procedures for lifts, safety protocols and customer service techniques.
- Reported any mechanical issues to maintenance staff immediately.
- Responded quickly to emergency situations such as broken chairs or sudden stops of lifts due to technical faults.
- Communicated effectively with fellow lift operators regarding changes in weather conditions or operational status of lifts.
- Assisted passengers in loading and unloading safely from the lift.
- Ensured that all riders followed safety guidelines during the ride.
- Performed pre-operational checks for lift, including brakes, cables and motors.
River ViewThree Rivers
Server
08.2023 - 12.2024
Job overview
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
Ol’ BuckarooThree Rivers
Busser
06.2020 - 09.2021
Job overview
- Conducted regular checks on customer satisfaction levels during meal service.
- Provided quick and efficient clearing of tables between courses.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained a friendly attitude towards customers at all times.
- Greeted customers and answered questions about menu items.
Education
Crescent Valley Public CharterVisalia, CA
High School Diploma
05-2025
Skills
- Customer service
- Safety compliance
- Time management
- Team collaboration
- Menu knowledge
- Communication skills
- Front of house operations
References
References available upon request.
Timeline
Lift Operator
China Peak
12.2023 - Current
Server
River View
08.2023 - 12.2024
Busser
Ol’ Buckaroo
06.2020 - 09.2021
Crescent Valley Public Charter
High School Diploma
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