Sunshine Yen

KEY ACHIEVEMENTS:

• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 500-700 new employees each year
• Collaborated with cross-functional departments to create, manage and maintain ATS and ERP reporting
• Created and facilitated presentations on complex processes
• Served on technical instruction, innovative programs, and experience credential review committees
• Designed, implemented, created training materials, and facilitated training on company-wide recruitment system
• Reduced time to fill by five days, increased number of qualified applicants, offered transparency for site users through additional functionality and online interviewing module
• Reduced turnover year over year through implementation of tracking and advance notification on credential renewals
• Revised policy components and job descriptions to align with current occupational field trends and to increase rate of qualified applicants
• Created technical tools to house critical information, improve workflow, and to provide statistical inferences
• Identified HR training needs and conducted training for employees and leadership at multiple locations to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
• Collaborated with leadership to assess and improve policies
• Created and implemented forward-thinking initiatives to improve employee engagement

KEY ACHIEVEMENTS:

• Encouraged sharing of reflection and information of students using online platform
• Assessed and provide relevant feedback for students on assignments to include data, latest research, and re-focusing of topic
• Collaborated with appropriate staff to contribute to continuous improvement and student engagement as needed for four HR program courses

KEY ACHIEVEMENTS:

• Conducted analysis of turnover trends and put processes in place to reduce turnover
• Audited sites for compliance to state and federal statutes; recommended actions for improvement
• Increased internal audit scores by 17% through implementation of HR tracking log
• Led team toward Human Resource Association Best Practices Award in human resource development for organization’s Leadership Training Program
• Served as liaison between location management and regional staff; regularly consulted with site managers on various HR issues, including policy clarification and issue resolution