Summary
Overview
Work History
Education
Skills
Additionalinformation - References
Timeline
Generic

SUNSHYNE SAMS

Fort Lauderdale

Summary

Educated employee with years of professional expertise in servicing clients. Incredibly driven worker who is eager to take on new tasks. Excellent interpersonal skills, flexibility, and a strong sense of self-worth. Hardworking office clerical support committed to satisfying the public needs in both slow and busy shifts. Positive and respectful contributor and talented at working effectively unsupervised and quickly mastering new skills. Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.

Overview

4
4
years of professional experience

Work History

Security Officer

Nation Security
09.2023 - 10.2024
  • Was in charge of the premises, which included the daily entry and exit of employees and visitors
  • Used electronic gates to control vehicle and pedestrian traffic entering the building grounds
  • Observing and reporting criminal activity
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Office Specialist

Economic advocacy trust
02.2023 - 08.2023
  • Managed
  • Confirmed appointments, communicated with clients, and updated client records.
  • Loans, tribal checks, promissory notes, and other forms of financial assistance were processed and accounted for by me
  • Worked professionally to meet the needs of all clients, vendors, and public visitors
  • Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
  • Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.

Package Inspector

Apotex Corporation.
04.2022 - 01.2023
  • Fixed problems, reassembled items, and ran additional tests
  • Disposed of unsound and unsafe materials, products, and equipment to avoid inappropriate reuse
  • Took accurate measurements with hand tools, instruments, gauges, and equipment, and recorded the results for official records
  • Cleaned and calibrated prior to running machine
  • Upheld strict quality control measures by rigorously examining each package for compliance with company guidelines.

Contact Center Representative

Inktel Contact Center Solutions
01.2021 - 04.2022
  • Typing proficiency
  • Answering incoming calls
  • Communications
  • Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
  • Participated in regular team meetings, sharing insights on common issues faced by customers for collective problem-solving efforts.
  • Reporting and analysis
  • Used Software to enter data for call notes, suggestions, and questions

Education

High School -

Miami Northwestern Senior High
Miami, FL
06.2020

Skills

  • Security guard license
  • Surveillance
  • manage
  • data entry
  • Time management
  • Organization skills
  • Scheduling
  • Typing speed

Additionalinformation - References

  • Sherman Lewis, (713)-458-8288


Timeline

Security Officer

Nation Security
09.2023 - 10.2024

Office Specialist

Economic advocacy trust
02.2023 - 08.2023

Package Inspector

Apotex Corporation.
04.2022 - 01.2023

Contact Center Representative

Inktel Contact Center Solutions
01.2021 - 04.2022

High School -

Miami Northwestern Senior High

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SUNSHYNE SAMS