Suntasia Russell

Created a positive work culture that fostered collaboration, teamwork, and open communication among team members.

• Managed daily operations of the Customer Care Team, ensuring prompt response times and accurate issue resolution.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Managed appromiatly 12-15 clients a day
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

• Utilized physical strength to move mail and packages of varying sizes and weights.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained a clean and organized workspace to facilitate efficient mail handling processes.
• Followed safety protocols while handling and sorting mail for personal safety purposes.