Proficient in MS Office suite
Suparna Chopra
Customer Service Representative
Brampton,Ontario
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Service - Satya Dental
Satya Dental Practice
Gurgaon
01.2018 - 09.2022
- Provided top notch customer service in Dental practice
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
Education
Bachelor of Dental Surgery - Dental Surgery
Magadh University
Bihar, India 08.1993 - 05.1997
Skills
Complaint resolution
Software
Timeline
Customer Service - Satya Dental
Satya Dental Practice
01.2018 - 09.2022
Bachelor of Dental Surgery - Dental Surgery
Magadh University
08.1993 - 05.1997