Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Suparna Chopra

Suparna Chopra

Customer Service Representative
Brampton,Ontario

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Customer Service - Satya Dental

Satya Dental Practice
Gurgaon
01.2018 - 09.2022
  • Provided top notch customer service in Dental practice
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.

Education

Bachelor of Dental Surgery - Dental Surgery

Magadh University
Bihar, India
08.1993 - 05.1997

Skills

    Complaint resolution

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Software

Proficient in MS Office suite

Timeline

Customer Service - Satya Dental

Satya Dental Practice
01.2018 - 09.2022

Bachelor of Dental Surgery - Dental Surgery

Magadh University
08.1993 - 05.1997

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Suparna ChopraCustomer Service Representative