Supattra Kulpanapat
Vancouver,WA
Summary
Customer-focused professional and restaurant owner with over 10 years of experience in the hospitality industry. Recognized for outstanding attention to detail and a strong commitment to customer satisfaction. Skilled in team collaboration, multitasking and maintaining high service standards in fast-paced environments. Trilingual in Thai, English, and Japanese, with ability to communicate effectively across diverse cultures. Aspiring to transition into a flight attendant role, bringing a strong dedication to passenger safety, comfort, and a world-class travel experience.
Overview
20
20
years of professional experience
Work History
Restaurant Owner
Rising Sun Fusion Cafe
Battle Ground, WA
08.2017 - Current
- Managed daily restaurant operations, including staff supervision scheduling, and inventory control.
- Delivered high-quality customer service, ensuring a positive dining experience.
- Handled customer feedback, complaints, and service recovery with professionalism.
- Trained and supervised staff on service standards, cleanliness, and safety compliance.
Production Specialist
Wafer Tech, LLC
Camas, WA
07.2013 - 03.2018
- Maintained high standards of quality and safety in a fast-paced production environment.
- Demonstrated strong attention to detail to ensure accuracy and efficiency.
- Collaborated with team members to meet production goals and deadlines.
- Recognized with "Good Catch" awards for identifying and preventing potential issues.
- Contributed to team achievement of " Team of the Quarter".
Waitress
Thai Lotus Restaurant
Vancouver, WA
05.2006 - 12.2013
- Provided friendly, attentive service in a high-volume environment, ensuring customer satisfaction.
- Handled customer inquiries, special requests, and concerns professionally under pressure.
- Worked collaboratively with team members to support smooth daily operations.
Education
Certificate - Japanese Studies
Nagoya Gakuin University
Japan03-2000
Bachelor of Arts - Humanities And Social Sciences
Burapha University
Thailand03-1997
Skills
- Customer Service Excellence
- Attention to Detail
- Safety Awareness & Compliance
- Team Collaboration
- Communication & Interpersonal Skills
- Work Well under Pressure
- Multitasking in Fast-Paced Environments
- Languages: Thai, English, Japanese
Accomplishments
- Awarded "Team of the Quarter" in recognition of serving as a role model in fostering teamwork and a collaborative work environment, while maintaining high accuracy and efficiency.
- Recognized with "Good Catch" awards for proactively identifying potential issues and preventing defects before they occurred.
Timeline
Restaurant Owner
Rising Sun Fusion Cafe
08.2017 - Current
Production Specialist
Wafer Tech, LLC
07.2013 - 03.2018
Waitress
Thai Lotus Restaurant
05.2006 - 12.2013
Certificate - Japanese Studies
Nagoya Gakuin University
Bachelor of Arts - Humanities And Social Sciences
Burapha University