Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suphansa Sangaphakun

Brooklyn Center,MN

Summary

Adapted quickly to new tasks and responsibilities after receiving initial guidance and instruction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Produce Clerk/Deli Clerk

Cub Foods
Brooklyn Park, MN
10.2023 - Current
  • For produce, stocking up fruits/veggies, taking out expired stuff, and cutting fruits including labeling and putting it on the shelf
  • For deli, making sandwiches, helping costumers, washing dishes and helping other teammates. Also including packing the food and labeling

Assistant Manager

Dollar Tree
04.2025 - 12.2025
  • Guided new employees through store policies and customer service protocols to promote operational excellence.
  • Monitored and adjusted inventory levels to balance product availability with overstock prevention strategies.
  • Managed customer interactions, ensuring swift resolution of inquiries and issues.
  • Analyzed peak hour trends and coordinated staff schedules to maximize service availability and customer satisfaction.
  • Oversaw inventory stocking and systematic arrangement of products, ensuring all items returned to designated locations.
  • Ensured compliance with pricing standards by systematically labeling untagged products.
  • Developed and installed eye-catching promotional displays to attract customer attention and drive sales growth.
  • Analyzed inventory data through routine audits to maintain optimal stock levels and enhance loss prevention strategies.
  • Conducted regular audits to ensure alignment with company policies and safety regulations throughout store environment.
  • Facilitated regular team meetings and discussions to improve communication and foster a collaborative work environment.
  • Developed and implemented training programs focused on cash-handling best practices to optimize transaction accuracy.
  • Conducted surveillance of store environment and responded to potential theft incidents to safeguard inventory.
  • Investigated and resolved customer complaints by implementing tailored solutions to ensure continued customer loyalty.
  • Interpreted sales data to detect trends and advise on strategic initiatives for performance optimization.
  • Implemented systematic organization and cleanliness protocols to enhance overall shopping experience for customers.
  • Directed operational processes to maintain high levels of performance quality and meet service benchmarks.
  • Facilitated a supportive workplace culture through the development of strong staff relationships.
  • Conducted thorough reviews of cash intake and deposit records, improving accuracy and decreasing discrepancies in financial reporting.
  • Supervised daily cash reconciliation activities, focusing on maintaining financial accuracy and minimizing reporting discrepancies.
  • Implemented effective complaint resolution strategies to elevate overall customer satisfaction levels.
  • Developed junior staff capabilities by offering constructive feedback and support tailored to their assigned roles.
  • Analyzed inventory trends and adjusted levels to balance stockouts and operational expenses effectively.
  • Assessed employee performance through structured evaluations, offering actionable feedback to support individual growth initiatives.
  • Managed vendor relationships to secure prompt product delivery and mitigate supply chain issues.
  • Analyzed customer feedback to inform strategic improvements in service delivery and product development.

PCA

Elderly Caregiver
03.2023 - 07.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Call Center Representative

The Deley group
New Hope, MN
07.2022 - 11.2022
  • It was a seasonal job for an insurance company. I just sit down and call, basically a call recruiter

Sewing Assistant

Don’t Remember
01.2012 - 2019

Executed sewing operations for cat toys, focusing on durability and safety for pets.

Developed and implemented labeling strategies for cat toys, improving clarity and compliance with product standards.

Labelled cat toys with accurate pricing to facilitate customer purchases.

Oversaw stuffing operations for cat toys, focusing on consistency and adherence to design specifications.

Oversaw packaging processes for cat toys and facilitated delivery to inspection facility for quality assurance.

Education

High school diploma - undefined

Robbinsdale virtual academy
Remote
06.2023

High school - undefined

Robbinsdale Cooper Senior High School
Robbinsdale, MN
10.2021

Skills

  • Implemented food safety protocols to maintain high-quality standards in food handling
  • Developed and implemented pricing strategies to enhance market competitiveness
  • Oversaw packaging operations to enhance efficiency and reduce waste Coordinated with suppliers to secure high-quality materials for packaging Trained staff on best practices for packaging and safety protocols
  • Facilitated production activities aimed at optimizing user experience
  • Performed routine cleaning tasks to ensure a pristine and welcoming environment
  • Managed ingredient selection and preparation to maintain high culinary standards
  • Oversaw daily cash handling operations to ensure accuracy and compliance Trained new cashiers on best practices for customer service and transaction processing Implemented strategies to enhance customer satisfaction and streamline checkout processes
  • Supported kitchen efficiency by managing inventory, maintaining cleanliness, and adhering to safety protocols
  • Executed daily cleaning and maintenance tasks to uphold hygiene standards and enhance user experience

Certification

PCA certification

Timeline

Assistant Manager

Dollar Tree
04.2025 - 12.2025

Produce Clerk/Deli Clerk

Cub Foods
10.2023 - Current

PCA

Elderly Caregiver
03.2023 - 07.2023

Call Center Representative

The Deley group
07.2022 - 11.2022

Sewing Assistant

Don’t Remember
01.2012 - 2019

High school diploma - undefined

Robbinsdale virtual academy

High school - undefined

Robbinsdale Cooper Senior High School
Suphansa Sangaphakun