Driven and results-oriented professional with extensive experience in logistics and customer service, notably at Target Distribution Center. Excelled in shipping, receiving, and complex problem-solving, enhancing operational efficiency. Demonstrated exceptional communication skills, ensuring high customer satisfaction. Proven track record of improving inventory accuracy and workplace safety.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Target Distribution Center
Woodland , CA
09.2021 - 06.2024
Moved large and bulky items manually or with pallet jacks or forklifts.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Ensured safety protocols were followed at all times while operating machinery.
Performed cycle counts to maintain accurate inventory records.
Organized warehouse space for efficient storage of products.
Operated scanners, computers, and other equipment to track orders.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Walmart
Yuba City
05.2014 - 09.2021
Engaged customers in friendly, professional dialogue to determine needs.
Worked with fellow sales team members to achieve group targets.
Received and displayed product shipments on store retail shelves upon delivery.
Computed purchases and received and processed cash or credit payment.
Organized stockroom shelves according to size, color or style.
Described merchandise and explained use, operation and care.
Assisted customers with product selection, sizing and styling.
Handled customer complaints in a professional manner.
Demonstrated product features and benefits for customers' needs.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Greeted customers and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Answered customer inquiries regarding product features, pricing, and availability.
Answered incoming telephone calls to provide store, products and services information.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.