Summary
Overview
Work History
Education
Skills
Timeline
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SUPO SANNI

Chicago,IL

Summary

Experienced and results-driven QA Analyst Manager with a proven track record of designing and implementing quality assurance processes. Skilled in leading teams to ensure high-quality software products meet client requirements and industry standards.

Overview

13
13
years of professional experience

Work History

Senior Lead SW Quality Engineer Manager

Northern Trust
11.2021 - Current
  • As a Senior Lead Software Quality Engineer Manager at Northern Trust, I managed testing teams for key projects, collaborating with cross-functional teams and utilizing Snowflake for Datawarehouse Solutions
  • I demonstrated expertise in SDLC, Agile practices, and SAFe, with hands-on experience in banking products, SQL proficiency, and coordination of test environments
  • My role included leading test management programs and contributing to SWIFT standards and payment platforms for various payment systems
  • Managed team of SW quality engineers to ensure product quality standards were met
  • Developed and implemented test strategies to improve product reliability and performance
  • Collaborated with cross-functional teams to drive continuous improvement in software development processes
  • Led efforts to automate testing processes, resulting in increased efficiency and reduced time-to-market
  • Skilled in collaborating with business stakeholders to ensure expectations are met and providing updates
  • Comfortable communicating with executives and various organizational levels
  • Proven experience in managing code updates effectively
  • Skilled in collaborating with business stakeholders to ensure exceptions are met and provided updates

QA Lead

Federal Home Loan Bank of Chicago
11.2017 - 06.2020
  • As a QA Lead in an enterprise delivery team for Bank-wide systems, I refined test automation and strategy, utilizing JavaScript for tools like Rapise and Spira Test
  • I contributed to onboarding new team members and summer interns, collaborated with stakeholders to ensure software security and regulatory compliance, and actively participated in software releases and upgrades
  • Led team of QA analysts to successfully implement test strategies and plans
  • Developed and maintained automated testing suites to improve efficiency and accuracy
  • Implemented quality standards and processes to drive continuous improvement and quality assurance
  • Collaborated with cross-functional teams to ensure product quality and timely releases

Software Tester

Redbox
11.2016 - 11.2017
  • Serving as a vital link between the Testing Team and Merchandising Content Operations at Redbox, responsibilities included overseeing product build execution, QC procedures, and implementing mobile testing
  • This role involved identifying defects, suggesting procedural modifications for compliance, and leading movie product testing across diverse platforms
  • Detailed record-keeping in JIRA, executing test cases, and providing feedback for product and content enhancement were integral aspects of the position
  • Collaborated with developers to resolve issues and improve quality of software
  • Utilized automated testing tools to streamline testing process and increase efficiency
  • Documented test results and communicated findings to stakeholders for feedback and approval

Territory Sales Analyst

Grainger
10.2015 - 03.2016
  • Optimizing call routes for efficiency and maximizing field time, I consistently engaged with customers in my sales territory to grasp their evolving MRO needs
  • Through educating them on Grainger's offerings and expanding their understanding of standard products and services, I identified and pursued new customer acquisition opportunities
  • Proactively monitoring real-time business prospects, I built lasting relationships and championed Grainger's value proposition in the local community through strategic marketing activities
  • Analyzed sales data to track trends, identify outliers, and forecast future performance
  • Developed sales strategies to target key accounts and expand market share
  • Collaborated with sales team to improve communication, streamline processes, and drive results

Project Manager

Big Ten Conference
01.2013 - 01.2015
  • In a multifaceted role, I played a pivotal part in conference operations, contributing to the preparation of meeting materials and handling NCAA legislative and compliance matters
  • Providing essential clerical support, I coordinated calls, managed calendars, and offered assistance in conference committees, youth programs, and special projects related to student-athlete academic performance
  • Additionally, I actively participated in departmental activities, ensured smooth event coordination with facilities management, and completed comprehensive end-of-game and end-of-year reports
  • Managed cross-functional project teams to ensure successful completion of deliverables
  • Developed and monitored project timelines and budget to ensure on-time project completion
  • Collaborated with stakeholders to define project scope, goals, and deliverables
  • Utilized project management software to track tasks, milestones, and progress for various projects

Software Analyst

Illinois Athletic Development
06.2011 - 09.2012
  • Utilizing testing management programs such as QMetry, I contributed to agile project management through Mingle by tracking defects and tasks
  • Automation test scripts were executed for functional and regression testing using Selenium IDE
  • Responsibilities also included maintaining the QA Team Wiki, performing sanity testing on new code deliveries, participating in product design reviews, and collaborating with the development team on requirements and stories
  • Conducted software testing on various applications to ensure functionality and performance
  • Analyzed user requirements to develop and enhance software functionalities
  • Collaborated with cross-functional teams to translate business needs into technical solutions
  • Provided technical support and troubleshooting for software applications to improve user experience

Education

Bachelor of Arts -

University of Illinois at Urbana-Champaign

Skills

  • Leadership and Management
  • QA Methodologies
  • Test Planning and Strategy
  • Test Automation
  • Technical Aptitude
  • Communication and Reporting
  • Problem-solving and Critical Thinking
  • Adaptability and Continuous Improvement
  • Advanced Product Quality Planning
  • Process Capability Analysis
  • Multitasking and Organization

Timeline

Senior Lead SW Quality Engineer Manager

Northern Trust
11.2021 - Current

QA Lead

Federal Home Loan Bank of Chicago
11.2017 - 06.2020

Software Tester

Redbox
11.2016 - 11.2017

Territory Sales Analyst

Grainger
10.2015 - 03.2016

Project Manager

Big Ten Conference
01.2013 - 01.2015

Software Analyst

Illinois Athletic Development
06.2011 - 09.2012

Bachelor of Arts -

University of Illinois at Urbana-Champaign
SUPO SANNI