Supreet Cheema
Bellingham
Summary
Accomplished Technical Project Manager offering nine years of experience in Project Managementt, Web Development and Data Analysis. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.
Overview
12
12
years of professional experience
Work History
Technical Project Manager/Scrum Master
Mapleton Hill
08.2022 - Current
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Communicated project plans and progress to key stakeholders and project contributors.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
- Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
Technical Project Manager/.NET Software Developer
AT&T Mobility
01.2018 - 08.2022
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Updated customers and senior leaders on progress and roadblocks.
- Facilitated Sprint planning meetings and other Scrum ceremonies with delivery team.
- Launched Compensation Hub that provided one portal for all compensation content across all Contact Centers that reduced cost via time savings for channel (~486 hours/month).
- Developed Multi-phased project to create standardized single source for all compensation abstracts, communications, job aids, forms, across all call centers
- Launched behind-the-scenes Abstract Builder -systemized application for uniform creation of abstracts
- Provided Knowledge Transfer sessions to junior developers to help them understand business logic and web applications
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff
- Facilitated Sprint planning meetings and other Scrum ceremonies with delivery team
- Formulated integration system process flows and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
- Oversaw large portfolio of projects(Compensation Hub, My Payout, Workforce) to support teams, report progress and influence positive outcomes for key stakeholders.
- Managed three project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills
Data Analyst
CPX
08.2014 - 11.2017
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Tested data prediction algorithms based on historical data.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Extracted and transformed multi-source data, incorporating assets into unified databases while monitoring integration and replication performance
- Followed standard practices for migrating changes to test and production environments and provided technology support to meet business requirements.
- Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
- Researched and resolved issues regarding integrity of data flow into databases.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
Data Analyst/.NET Applications Developer
VMM Education
07.2012 - 11.2013
- Troubleshot and resolved performance issues for databases and software.
- Kept leadership up-to-date on current issues and proposed recommendations.
- Researched and integrated design strategies, product specifications, development schedules and user expectations into product capabilities.
- Analyzed, evaluated and developed new web and database applications.
- Developed Railway Billing System and Video Intercom projects using C#.
- Worked closely with the project manager to automate software and IT infrastructure delivery processes.
- Developed processes to automate tasks,resulting in 18% increase in efficiency
Education
Post Degree Diploma: - Information & Communication Technology,
Douglas College
New Westminster, Canada12.2014
Bachelor of Technology - Computer Science & Engineering
Punjab Technical University
Punjab, India06.2013
Skills
- Technical Project Planning
- Advanced time management and analytical skills
- MS Project, ADO, Asana and JIRA
- Web development
- Front-End Programming: HTML5, CSS3, AJAX,C#, Javascript Libraries and Frameworks
- Agile/ Scrum
- Interpersonal Communication
- Back-End and Database Skills(SQL,SSRS,SSIS)
- Issue Resolution
- Ability to contribute towards data-driven decision
- Strategic Data Analysis
- User Acceptance Testing (UAT)
- Scrum Master
- Stakeholder Communication
- Product Roadmapping
- Technical project planning
Timeline
Technical Project Manager/Scrum Master
Mapleton Hill
08.2022 - Current
Technical Project Manager/.NET Software Developer
AT&T Mobility
01.2018 - 08.2022
Data Analyst
CPX
08.2014 - 11.2017
Data Analyst/.NET Applications Developer
VMM Education
07.2012 - 11.2013
Post Degree Diploma: - Information & Communication Technology,
Douglas College
Bachelor of Technology - Computer Science & Engineering
Punjab Technical University
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