Supreet Dhanoa
IT Project Manager
Indianapolis,IN
Summary
PMP-certified IT Project Manager with over 14 years of experience in executing complex technology projects throughout the entire project lifecycle. Expertise in leading cross-functional teams and implementing Agile methodologies to enhance project delivery. Demonstrated success in stakeholder engagement and risk management, consistently achieving project goals in fast-paced environments.
Overview
14
14
years of professional experience
2
2
Certification
Work History
IT Project Manager
Federal - Food and Drug Administration (FDA)
10.2024 - Current
- Led the FDA’s multi-million-dollar TRLM-NG project, modernizing industry data reporting. Managed vendor relationships, overseeing a 25-member team, and coordinated with cross-functional stakeholders to ensure seamless data integration for advanced analytics and dashboard development.
- Spearheaded the integration of TRLM-NG with multiple FDA systems, enabling real-time data flow and supporting critical decision-making for tobacco inspections.
- Negotiated with a separate FDA center to establish new cloud tenancy, overcoming significant delays and aligning project milestones with stakeholder expectations—ultimately reducing project timelines by 6 months and enabling advanced analytics on time.
- Developed and managed project scope, timelines, and budgets as outlined in the Statement of Work (SOW) to ensure successful project delivery.
- Coordinated complex data integration tasks, involving both API data exchange and cloud storage, to ensure the accuracy, security, and accessibility of critical tobacco product information.
- Developed comprehensive budget forecasts for a three-year period, ensuring fiscal accountability by accurately predicting future expenditures and resource allocation.
- Led status meetings, prepared executive-level reports, and presented project updates across different audiences, including the vendor team, FDA stakeholders, and CTP executive leadership.
- Overcame significant challenges related to scheduling and system readiness by negotiating timelines, providing creative solutions to meet project goals, and delivering dashboards on time.
- Utilized tools like Jira, Confluence, and Microsoft SharePoint to document processes, track progress, and maintain transparent communication with all project stakeholders.
IT Specialist
Federal - Defense Finance and Accounting Services (DFAS)
02.2024 - 09.2024
- Analyzed Self-Service Reporting (SSR) technical requirements to assess their impact, ensuring alignment with project goals and enhancing overall project success.
- Reviewed design documents, business requirements, project documentation, and provided detailed feedback to team leaders, significantly improving project clarity and execution timelines.
- Collaborated with developers to design file specifications for mainframe data migration, ensuring seamless integration, quality standards and data accuracy.
- Engaged in leadership training and pursued Lean Six Sigma Green Belt and Black Belt Certification to enhance project management expertise and efficiency.
- Applied project management best practices, balancing technical oversight, stakeholder communication, process improvement initiatives, and a strong focus on customer satisfaction.
Software Engineer/Project Manager
Santa Clara County Office of Education
09.2019 - 10.2023
- Led in-house projects (VTime, VIMS, Equipment Tracking) to successful on-time and on-budget completion, improving processes for departments at Santa Clara County Office of Education (SCCOE), such as HR, accounting, and teaching staff.
- Developed and implemented Azure DevOps strategies to enhance project delivery and improve team efficiency.
- Coordinated Agile ceremonies, such as daily stand-ups, and maintained team motivation throughout the Scrum process.
- Coached and mentored SCCOE staff in Agile and Scrum development, and introduced Agile and Scrum practices to SCCOE, significantly improving team collaboration and delivery.
- Identified and resolved complex IT issues, developing solutions using .NET, MVC, and Entity Framework to meet evolving business needs.
- Delivered the Equipment Tracking system, helping school districts save thousands of dollars by enabling the reuse of specialized equipment, supporting sustainability and efficiency.
Web Developer
County of Santa Cruz
05.2013 - 09.2018
- Directed comprehensive updates and maintenance of the County’s VB.Net- and SQL-based payroll system—serving 11 special districts—and simultaneously developed multiple .NET applications (C#, VB.NET, SQL) such as housing loans, eTimeCards, and Timekeep.
- Led the encryption of PII (including SSNs) from the SQL database and 350+ Payroll system reports, significantly enhancing data security and regulatory compliance.
- Created hundreds of Crystal Reports and SSRS outputs for various stakeholders, automated employee evaluations via an MVC application integrated with DocuSign, and conducted training sessions on encryption technologies.
- Implemented Microsoft Dynamics CRM to track customer data, interactions, and activities, thereby improving customer service for the Board of Supervisors Office and contributing to a more streamlined, paperless environment.
Education
MBA - IT Management
Western Governors University
Salt Lake City, UT10-2024
Bachelor of Science - Computer Science
Punjab Technical University
India06-2006
Skills
- Agile, Scrum, and Waterfall methodologies
- Software development lifecycle (SDLC)
- Cloud computing (AWS, Azure, GCP)
- Risk assessment and mitigation
- Change management and control
- Microsoft Project, Jira, and Confluence
- IT application development oversight
- Data analytics and reporting (Power BI, Tableau)
- Stakeholder engagement
- Cross-functional team leadership
- Budgeting and resource management
- Status reporting and dashboards
- Vendor and contract management
- Verbal and written communication
- Process improvement and KPI tracking
Certification
- Project Management Professional (PMP) - PMI - Sep 2019
- PMI Agile Certified Practitioner (PMI-ACP) - PMI - Mar 2025
- Cognitive Project Management for AI (CPMAI) - In Progress - PMI - August 2025
Timeline
IT Project Manager
Federal - Food and Drug Administration (FDA)
10.2024 - Current
IT Specialist
Federal - Defense Finance and Accounting Services (DFAS)
02.2024 - 09.2024
Software Engineer/Project Manager
Santa Clara County Office of Education
09.2019 - 10.2023
Web Developer
County of Santa Cruz
05.2013 - 09.2018
MBA - IT Management
Western Governors University
Bachelor of Science - Computer Science
Punjab Technical University
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