Suquondra Martin
Flint,MI
Summary
A focused and discipline hard worker with years’ of experience in the work force, reflecting my ability to read, understand and follow protocol. I am people oriented with the ability to defuse difficult situations in the work place. My strengths includes but not limited to a strong work ethic, problem solving and attention to details. I have a developed perceptive of handling a variety of patients and colleagues situations resulting in a positive outcome. I am a team player that focus on exceeding company goals and expectations.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Flatrock Inc.
03.2024 - Current
- File docs such as incident reports, notes from meetings, care plans
- Order office supplies
- Fax docs
- Take attendance
- Complete training forms and disciplinary forms
- Schedule shifts
- Schedule meetings
Direct Care Worker (DCW)
Flatrock Inc.
10.2022 - 03.2024
- Assist with clients with special needs
- Bathing
- Toileting
- Feeding
- Emotional support
- Behavior support
Insurance Qualifier
Quantum 3 Media LLC
09.2022 - 10.2022
- Help medicare recipients find different healthcare options for their specific needs
Customer Service Representative
Act Today
06.2021 - 09.2022
- Answering phones for customer
- Closing out and ordering bank cards
- Filing claims on financial accounts
- Transferring calls to multiple departments
- Properly notating accounts for accurate service call for next associate
Home Health Care Aide
First Call Home Care
09.2019 - 02.2020
- Light meal prep, grooming, bathing, use of assistive equipment, rides, giving medicine, bathing, showers, appointments, peri care
Customer Service Representative
US Energy
09.2018 - 09.2019
- Cashier, key holder i lock up the store at 10pm, stock, lottery machine, maintenance for computer and systems, count up drawers and cigarettes
- Managed customer accounts
- Greeted customers
- Resolved customer issues
- Responded to inquiries and issues
- Collected and documented orders
- Responsible for troubleshooting applications
- Inventoried spreadsheets
Assistant Manager
US Energy
09.2018 - 09.2019
- Served as Assistant Manager for year
- Oversaw day to day store operations
- Team leader
Quality Inspector/Packer
H&H Tool
09.2017 - 01.2018
- Sort, pack and visually inspect parts in a sequence of serial numbers
- Load and unload parts into work station make sure number of parts are accurate
- Checking for any damage and specific packing instructions
Stocker
Walmart
07.2016 - 03.2017
- Stock shelves, assist customers, arrange merchandise to appeal to customers, and also cashier trained through Walmart
- I know how to price, check price, bin and sort products mc40 and telethon trained as well
- Ability to push, pull, and load pallets
Education
Certificate - Certified Nursing Assistance
Baker College
Flint, MI06-2014
GED -
Mott Adult H.S
Flint06-2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Computer proficiency
Timeline
Administrative Assistant
Flatrock Inc.
03.2024 - Current
Direct Care Worker (DCW)
Flatrock Inc.
10.2022 - 03.2024
Insurance Qualifier
Quantum 3 Media LLC
09.2022 - 10.2022
Customer Service Representative
Act Today
06.2021 - 09.2022
Home Health Care Aide
First Call Home Care
09.2019 - 02.2020
Customer Service Representative
US Energy
09.2018 - 09.2019
Assistant Manager
US Energy
09.2018 - 09.2019
Quality Inspector/Packer
H&H Tool
09.2017 - 01.2018
Stocker
Walmart
07.2016 - 03.2017
Certificate - Certified Nursing Assistance
Baker College
GED -
Mott Adult H.S
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