Sura Younus

• Maintained appropriate drug records and completed reports as necessary.
• Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
• Educated patients about possible drug interactions and gave special administration instructions.
• Provided education and support to reduce obesity, diabetes and heart disease.
• Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.

• Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
• Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
• Assessed correct identity, strength and purity of medications when filling prescriptions.
• Conducted routine inspections of medication storage locations.
• Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
• Managed pharmaceutical supply procurement and management processes.
• Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
• Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
• Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
• Correctly completed pharmacy daily and weekly reports.
• Implemented security protocols to protect patient data.
• Directly supervised Four Pharmacy Technicians, interns and support staff while on duty.
• Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Troubleshot mechanical issues with Pyxis machines and other equipment.
• Received and accurately processed written prescriptions from customers using medical computer system.
• Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
• Effectively resolved insurance rejections and other billing issues.
• Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
• Verified and labeled prescriptions with 8 point check.
• Maintained state and federal records of legendary drugs and controlled substances.
• Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to enforce quality, security and proper disposal.

• Shadowed senior pharmacy staff to learn proper procedures.
• Used pharmacy software to enter prescription and insurance information.
• Compared prescription details against safety standards and insurance requirements to support patients.
• Addressed customer questions regarding refills, insurance EOBs and status prescriptions filling.
• Communicated closely with patients, ensuring medical information was kept private.
• Processed orders through insurance and accepted customer payments for balances owed.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Conducted medical device training to treat and rehabilitate illnesses and diseases safely

· compound, prepare and fill prescriptions.

· Answered provider questions about medications and recommend medication changes per patient’s insurance coverage.

· Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.

· Promote pharmacy services to patients and medical providers.

· Helping patients to select appropriate supplements and over the counter products.

· Receive and process prescriptions for compounded preparations.

• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Collected co-payments or full payments from customers.
• Entered and processed patients' prescriptions into internal system.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Restocked automated medication dispensing equipment.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

· Receiving, processing and dispensing prescription medications in a community setting.

· Providing counseling to patients on both prescription and over the counter medications.

Dispensed and delivered patient medications to patients throughout the hospital.

• Worked closely with doctors and used medication input software to safely and accurately dispense medication.